Can't proceed in checkout for countries without states

10.09.2017 20:00
#1
artist57
Joomshopping forum user no avatar
Name: Eric Peterson
19.10.2011
Posts: 14
Quote
Can't proceed in checkout for countries without states

I'm running the latest Joomshopping version on the latest Joomla version. The version of the "States" addon is the most current.

In the configuration, "State" is a required field, and is necessary for delivery in the United States.

When a customer from New Zealand tries to order, that can't get past the first page of the checkout because there is no "State" selected.

No country without states can check out.

I've had to temporarily make "State" optional in order to receive orders.
Can't proceed in checkout for countries without states


Joomla: 3.7.5
JoomShopping: Version 4.16.0
PHP: 7.0.23
MySQL: 5.6.36-82
Website Url: https://oldcarart.com/

Letzte Änderung: 10.09.2017 20:05
 
11.09.2017 07:57
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 18198
Quote
Aw: Can't proceed in checkout for countries without states

Addd state for country

Options / states...

 
11.09.2017 14:39
#3
artist57
Joomshopping forum user no avatar
Name: Eric Peterson
19.10.2011
Posts: 14
Quote
Aw: Can't proceed in checkout for countries without states

if a country has a state to choose, you can proceed in the checkout.

If there is NO STATE to choose, you cannot proceed to the next step (notice orange highlight on image with no state)
Aw: Can't proceed in checkout for countries without states
states_working.jpg

 
11.09.2017 14:40
#4
artist57
Joomshopping forum user no avatar
Name: Eric Peterson
19.10.2011
Posts: 14
Quote
Aw: Can't proceed in checkout for countries without states

Here the image with no State
Aw: Can't proceed in checkout for countries without states

 
12.09.2017 08:00
#5
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 18198
Quote
Aw: Can't proceed in checkout for countries without states

Set state for each country
or
disable required for state


Letzte Änderung: 12.09.2017 08:00
 
12.09.2017 15:33
#6
artist57
Joomshopping forum user no avatar
Name: Eric Peterson
19.10.2011
Posts: 14
Quote
Aw: Can't proceed in checkout for countries without states

I did create a "na" for countries without states so that I can make it required temporarily.

I'm hoping that you can fix this issue, as "state" is an important part of addresses for delivery in the USA.

 
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