shop hängt bei checkout (step5save)

02.07.2011 10:23
#1
lupus
Joomshopping forum user no avatar
Name: lupus
30.06.2011
Posts: 6
Quote
shop hängt bei checkout (step5save)

hallo,
ich habe den shop auf joomla 1.6 aufgesetzt
und ein paar artikel in de und en eingestellt.
beim finalen checkout dauert das dann ca 20min
bis die Meldung erscheint "vielen Dank für ihre Bestellung"
Die order ist sofort in der DB sichtbar.
Die emails an den kunden werden auch verschickt, kommen aber auch erst sehr spät an.
Email datum ist aber das abschicken der Bestellung.
Notify emails werden sofort verschickt, daher vermute ich nicht das das an der email konfiguratiion ist.
Das ganze läuft auf einem recht kleinen Server (synology diskstation) Das system ist abersonst flüssig bedienbar.

Über hinweise wie ich das Problem weiter einkreisen kann würde ich mich freuen

Frank


Joomla: 1.6
JoomShopping: 3.2
PHP: 5.3.3
MySQL: 5.1.49
Website Url: http://docjordan.dnsalias.com

Letzte Änderung: 02.07.2011 10:29
 
02.07.2011 10:32
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: shop hängt bei checkout (step5save)

I think the problem with the creation of pdf.


/administrator/index.php?option=com_jshopping&controller=config&task=checkout
Set
PDF-Rechnung an den Kunden senden (No)
PDF-Rechnung an den Shopbetreiber senden (No)

 
02.07.2011 10:52
#3
lupus
Joomshopping forum user no avatar
Name: lupus
30.06.2011
Posts: 6
Quote
Aw: shop hängt bei checkout (step5save)

ok I#ll try this.
finally the pdfs do arrive, but very very late

 
02.07.2011 11:09
#4
lupus
Joomshopping forum user no avatar
Name: lupus
30.06.2011
Posts: 6
Quote
Aw: shop hängt bei checkout (step5save)

thank you. now it is working much faster.
But without pdfs it has much less functionality.
What are the minimum requirements for this shop with e.g. less than 100 products?
Currently it is a diskstation (synology) with 512m Ram and 1.6Ghz cpu. Creating such pdf should not take 20min. I would expect this for a 468 Cpu with 100Mhz....

 
02.07.2011 11:27
#5
lupus
Joomshopping forum user no avatar
Name: lupus
30.06.2011
Posts: 6
Quote
Aw: shop hängt bei checkout (step5save)

I re-activated the pdf invoice to customer and it is sloow again.
During processing the invoice I monitored the server:
memory load and CPU load is always less then 20%
Therefore I don't think it is a question of CPU power.

Can it be a problem sending emails with attachments?

 
02.07.2011 21:49
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: shop hängt bei checkout (step5save)

I can not say what the problem is.

Previously, this was not encountered

 
02.07.2011 22:07
#7
lupus
Joomshopping forum user no avatar
Name: lupus
30.06.2011
Posts: 6
Quote
Aw: shop hängt bei checkout (step5save)

Hello,

I moved everything to a vserver. And here everything is working fine.
It seems to be related with the server config from the Synolgy diskstation
. This unit is widely spread, and joomla is recommeded for this unit
therefore other might run into this problem, too.

It could also be related with the low upload spped of my connection. But 20min for a 300k pdf is far too much. (during step5check out the server upload was at max)

With this problems i was forced to migrate to the other server much earlier than i planned, but now i can focus on populating everything.

 
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