Paypal payment "no address on file"

17.11.2013 06:20
#1
joslohan
Joomshopping forum user no avatar
Name: jos
25.09.2013
Posts: 4
Quote
Paypal payment "no address on file"

Hi, I have received successfully a payment via paypal, although buyer left delivery address on my site, on paypal transaction it states buyer as verified but having no delivery address on file.
Have I mis-configured joomshopping?

note: shipping option was shown to buyer and shipping fee is paid.

I searched on Google and some said if the item on checkout does not contain product weight, then paypal will only see it as an intangible product and address may not be shown. Is this the case with joomshopping??

 
08.12.2013 21:37
#2
joslohan
Joomshopping forum user no avatar
Name: jos
25.09.2013
Posts: 4
Quote
Aw: Paypal payment "no address on file"

I have still not been able to find a solution to this problem and all the Paypal orders are being marked as 'ineligible for seller protection' after buyer completes the checkout.

Is anyone else having the same problem?? Have I mis-configured some where in joomshopping?? please help!!

 
09.12.2013 08:27
#3
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16490
Quote
Aw: Paypal payment "no address on file"

Options / payments / paypal
Overriding Addresses:Y

 
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