Issue with price calculation of more products in case one product has no physical shipment (download)

14.12.2015 14:27
#1
Pavanello
Joomshopping forum user no avatar
Name: Andrea
28.01.2013
Posts: 18
Quote
Issue with price calculation of more products in case one product has no physical shipment (download)

Hello,
In my shop I do sell CD's and Musicsheets. For CD's I set shipment cost but for Musicsheet there's no shipping cost because It's the download of the file
When the customer buys the CD and the Musicsheet in the same order, Joomshopping does not calculate the total payment and It gets stuck
The delivery method page is blank
How can I fix the problem?
Thanks in advance


Website Url: www.andreapavanello.com
 
15.12.2015 07:54
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)

your configuration?

 
15.12.2015 11:37
#3
Pavanello
Joomshopping forum user no avatar
Name: Andrea
28.01.2013
Posts: 18
Quote
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)

Here’s my shop configuration:

I’ve created 2 types of products:

#1: CD
#2: Musicsheets

I’ve created 2 types of shipping methods

#1: Priority Mail (for physical shipment of CD)
#2: Download of music sheet

In reality the download of the music sheet does not need the shipment

Shipping prices

#1: priority mail has a certain price
# 2: download of music sheet has € 0,00 since It’s a download

Under product tab I’ve selected shipping tab in order to assign the proper shipping metod, for example, for CD’s I’ve elected priority mail and for Musicsheets I’ve selected download

From my shop if you buy a CD and a music sheet (within the same order) when It comes the delivery method it appears just the “next” button but you can’t click on it (see screensot)

See attached the screenshot for more info.
let me know if you need additional info

Thanks - Andrea
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)

 
15.12.2015 11:39
#4
Pavanello
Joomshopping forum user no avatar
Name: Andrea
28.01.2013
Posts: 18
Quote
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)

forgot to attach other screen shot
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)
schermata_2015_12_15_alle_11.32.47.png


Letzte Änderung: 15.12.2015 11:39
 
15.12.2015 11:43
#5
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)

Configuration:
Options / Shipping methods / Extensions for price calculation / Product / configuration

Screenshot page?

 
15.12.2015 14:22
#6
Pavanello
Joomshopping forum user no avatar
Name: Andrea
28.01.2013
Posts: 18
Quote
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)

Hi, thanks
see attached the screenshot
Andrea
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)

 
15.12.2015 22:09
#7
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)

Set priority shipping.

 
16.12.2015 10:23
#8
Pavanello
Joomshopping forum user no avatar
Name: Andrea
28.01.2013
Posts: 18
Quote
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)

Hi,
I've selected the priority mail box but it does not work (see screenshot)
May be the download and the real shipment are incompatible within the same shipment?
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)
schermata_2015_12_16_alle_10.20.33.png


Letzte Änderung: 16.12.2015 10:24
 
16.12.2015 13:30
#9
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)

priority shipping not saved?

SEt priority shipping and click save.

 
16.12.2015 13:56
#10
Pavanello
Joomshopping forum user no avatar
Name: Andrea
28.01.2013
Posts: 18
Quote
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)

Hi

now it works in case I buy a downloadable product (music sheet ) plus the CD BUT just in case the shipping address is Italy (posta prioritaria - Italy only)

In case the shipping address is international-europe it does not work

Any further adjustment I can do?

Thanks in advance


Letzte Änderung: 16.12.2015 14:07
 
17.12.2015 08:49
#11
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: Issue with price calculation of more products in case one product has no physical shipment (download)

Install last version addon shipping product
+
Set Priority shipping

 
Copyrights MAXXmarketing GmbH. All Rights Reserved