No Order Email sent to Customer or Admin

19.01.2016 13:03
#1
SHEATON
Joomshopping forum user no avatar
Name: Steven
20.06.2013
Posts: 8
Quote
No Order Email sent to Customer or Admin

When purchaser places an order, neither admin or purchaser receives an email. The only notification either receives is the Paypal email.

I have setup email in Joomla (Contact Form works) and setup email in Joomshopping Configuration.

If I update order stats to Shipped, and tick Notify User, they do receive an email.

I have selected PDF Invoice to the Customer & PDF Invoice to the Admin. I have checked my Spam folder.

I have previewed the PDF Invoice in Shop Info, and this is correctly created.

I cannot see an option to Send email to Admin, or Send email to Customer.

I looked in components\com_jshopping\controllers\checkout.php (version 4.11.1 18.12.2014) and cannot see the line $checkout->sendOrderEmail($order->order_id);


Can you help please?


Joomla: 3.4.8
JoomShopping: 4.11.5
PHP: 5.3.28
MySQL: 5.5.43
Website Url: www.blocksignalling.co.uk

Letzte Ă„nderung: 20.01.2016 09:51
 
04.02.2016 18:48
#2
yorgil
Joomshopping forum user no avatar
Name: Yorgil Thorn
21.05.2012
Posts: 30
Quote
Aw: No Order Email sent to Customer or Admin

The same problem here - only emails (to admin and customer) are send by my online payment agent - not the shop.

 
05.06.2016 02:21
#3
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Aw: No Order Email sent to Customer or Admin

Same Problem here. Using Paypal as checkout and emails are not sent?

 
09.06.2016 04:06
#4
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Aw: No Order Email sent to Customer or Admin

Any solution to this yet?

 
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