Transactions not getting marked as PAID

20.09.2016 12:39
#1
nhtim
Joomshopping forum user no avatar
Name: Tim
02.07.2014
Posts: 33
Quote
[SOLVED]Transactions not getting marked as PAID

I just discovered that purchases are not getting marked as PAID after going to Paypal. Never noticed with purchases that were shipped, but now that we are selling downloads, it affects people who want to download their purchases. I have included an image of the setting for the Paypal Option. Is there something wrong with my settings? It is set to mark as PAID when Paypal process is complete.
[SOLVED]Transactions not getting marked as PAID


Joomla: 3.6.2
JoomShopping: 4.14.2
PHP: 5.4.43
MySQL: 5.5.51
Website Url: massmayflower.org

Letzte Änderung: 29.09.2016 20:07
 
20.09.2016 13:28
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Transactions not getting marked as PAID

https://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/forum/posts/7/4514.html?limitstart=0&lang=en

 
23.09.2016 19:18
#3
nhtim
Joomshopping forum user no avatar
Name: Tim
02.07.2014
Posts: 33
Quote
Aw: Transactions not getting marked as PAID

I have set those settings and I am still not getting them marked as paid. Any other ideas? I did double check my settings after the last transaction did not post correctly and they match the link you sent.

 
23.09.2016 21:45
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Transactions not getting marked as PAID

- problem in paypal configuration (not send notify)
or
-your server block paypal notify

 
23.09.2016 21:45
#5
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Transactions not getting marked as PAID

paymentdata.log

 
24.09.2016 00:58
#6
nhtim
Joomshopping forum user no avatar
Name: Tim
02.07.2014
Posts: 33
Quote
Aw: Transactions not getting marked as PAID

I checked the paymentdata.log & it appears to be OK… payment_status=Completed

 
24.09.2016 01:06
#7
nhtim
Joomshopping forum user no avatar
Name: Tim
02.07.2014
Posts: 33
Quote
Aw: Transactions not getting marked as PAID

I just looked at the payment.log and it says this…..

2016-09-22 07:29:47 Status pending. Order ID 89. Error mc_gross or mc_currency.
2016-09-22 07:29:47 Status pending. Order ID 89
2016-09-23 11:03:31 Status pending. Order ID 90. Error mc_gross or mc_currency.
2016-09-23 11:03:31 Status pending. Order ID 90

What does that mean?

 
24.09.2016 16:07
#8
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Transactions not getting marked as PAID

paymentadata.log?

 
24.09.2016 21:23
#9
nhtim
Joomshopping forum user no avatar
Name: Tim
02.07.2014
Posts: 33
Quote
Aw: Transactions not getting marked as PAID

I have the file name "paymentdata.log" not paymentadata.log

Is it safe to post the contents of the transaction here in the forum?

 
26.09.2016 07:54
#10
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Transactions not getting marked as PAID

send forum Private Message.

 
26.09.2016 15:00
#11
nhtim
Joomshopping forum user no avatar
Name: Tim
02.07.2014
Posts: 33
Quote
Aw: Transactions not getting marked as PAID

Private Message Sent

 
27.09.2016 08:19
#12
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Transactions not getting marked as PAID

options / currency
Currency code iso?

 
27.09.2016 11:51
#13
nhtim
Joomshopping forum user no avatar
Name: Tim
02.07.2014
Posts: 33
Quote
Aw: Transactions not getting marked as PAID

So what is the Code (ISO)* for the Dollar?

 
27.09.2016 16:30
#14
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Transactions not getting marked as PAID

USD

 
27.09.2016 16:50
#15
nhtim
Joomshopping forum user no avatar
Name: Tim
02.07.2014
Posts: 33
Quote
Aw: Transactions not getting marked as PAID

OK, I set that to USD.. I will wait for the next transaction to see if everything is now working OK. Thank you.

 
29.09.2016 20:07
#16
nhtim
Joomshopping forum user no avatar
Name: Tim
02.07.2014
Posts: 33
Quote
Aw: Transactions not getting marked as PAID

Items are no getting marked as paid! THANK YOU!

 
30.09.2016 08:04
#17
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Transactions not getting marked as PAID

error in logs?

 
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