Error with Coupon

19.08.2018 11:57
#1
Dingens
User Dingens
Name: Rolf Wagels
28.03.2012
Posts: 688
Quote
Error with Coupon

Hey
I have a 10€ discount coupon, this is what is configured:
Error with Coupon
and
Error with Coupon

When used at checkout, I get at first an error message saying: Error, but then it is accepted:
Error with Coupon

Under the PayPal Plus field, I get:
transactions.item_list.items Currency amount must be non-negative number, may optionally contain exactly 2 decimal places separated by '.', optional thousands separator ',', limited to 7 digits before the decimal point and currency which is a valid ISO Currency Code


and at the last step, when paying with PayPal, I get the message:
Hinweis
Invalid request - see details
Item amount must add up to specified amount subtotal (or total if amount details not specified)


Any ideas?
Rolf

 
20.08.2018 07:57
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Error with Coupon

Paypal plus version?

 
20.08.2018 12:58
#3
Dingens
User Dingens
Name: Rolf Wagels
28.03.2012
Posts: 688
Quote
Aw: Error with Coupon

Latest., 1.3.2

Thanks
Rolf

 
21.08.2018 13:25
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Error with Coupon

works for my test shop.

url?
admin login?
ftp?
(forum privat msg.)

 
21.08.2018 14:19
#5
Dingens
User Dingens
Name: Rolf Wagels
28.03.2012
Posts: 688
Quote
Aw: Error with Coupon

PN sent
Thanks

 
22.08.2018 08:15
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Error with Coupon

Fixed problem. (bug in price format)

other problems:
1. apply Coupon - not works (works after disable all plugin Group checkout)
need test disable plugin . checke ... disable .. check...

2. Currency Schweizer Franken
without Code (ISO)*


Letzte Änderung: 22.08.2018 09:02
 
22.08.2018 12:04
#7
Dingens
User Dingens
Name: Rolf Wagels
28.03.2012
Posts: 688
Quote
Aw: Error with Coupon

Thanks a lot
admin - 22.08.2018 08:15
other problems:
1. apply Coupon - not works (works after disable all plugin Group checkout)
need test disable plugin . checke ... disable .. check...


Not sure what you mean. I still get the first error. What can be done?
admin - 22.08.2018 08:15
Currency Schweizer Franken
without Code (ISO)*


Thanks, fixed...

Rolf

 
22.08.2018 13:20
#8
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Error with Coupon

1. Disable plugin 1 (jshopingcheckout)
test?

Disable plugin 2 (jshopingcheckout)
test?

....

 
22.08.2018 13:39
#9
Dingens
User Dingens
Name: Rolf Wagels
28.03.2012
Posts: 688
Quote
Aw: Error with Coupon

I see!
It worked after I disabled the JoomShopping - Statistics plugin.
I have the latest version of the statistics installed.
Thanks
Rolf

 
24.08.2018 10:35
#10
Dingens
User Dingens
Name: Rolf Wagels
28.03.2012
Posts: 688
Quote
Aw: Error with Coupon

Hey
What can I do to fix this?
Thanks
Rolf

 
24.08.2018 11:00
#11
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: Error with Coupon

No see errors. (plugin enabled)

 
24.08.2018 14:25
#12
Dingens
User Dingens
Name: Rolf Wagels
28.03.2012
Posts: 688
Quote
Aw: Error with Coupon

Thanks
Same here. Strange...I didn't change anything apart from disabling the plug in....?
Okay, let's see if it stays like that.
Thanks
Rolf

 


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