Coupons / vouchers don't seem to work

07.01.2012 13:29
#1
Zemekis
Joomshopping forum user no avatar
Name: Rouven
04.01.2012
Posts: 10
Quote
Coupons / vouchers don't seem to work

Coupons don't seem to work for some reason.

1. Activated coupons in "Shop Funktionen"
2. Created a customer (myself) with ID #1.
3. Created a coupon for the value of 10€, no time limit, ends after usage, not used yet, and published.
4. Logged in front end as user #1. Tried to buy something and apply coupon code. Didn't work "Sie haben einen falschen Code eingegeben." At first I thought I mistyped and tried again but "123" (coupon code) is hard to mistype. This also applies to other coupon codes and users.

On a side note: In "Gutscheine" the row "Für User" does not show any user IDs. However, I checked the corresponding MySQL table and the field does hold the value '1' (and that of other user ids for other users).

Coupons activted
Coupons / vouchers don't seem to work

created a user
Coupons / vouchers don't seem to work

created coupon but user ID will not show
Coupons / vouchers don't seem to work

confirmed user ID in database
Coupons / vouchers don't seem to work

end result will not work
Coupons / vouchers don't seem to work


Joomla: 1.7.2
JoomShopping: 3.3.0
PHP: 5.3.3.7
MySQL: 5.1.49

Letzte Änderung: 07.01.2012 13:34
 
07.01.2012 18:06
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16494
Quote
Aw: Coupons / vouchers don't seem to work

URL?

 
08.01.2012 10:52
#3
Zemekis
Joomshopping forum user no avatar
Name: Rouven
04.01.2012
Posts: 10
Quote
Aw: Coupons / vouchers don't seem to work

http://dev.13mann.de

If you need administrator login pls. let me know and where I can send the credentials.


Letzte Änderung: 08.01.2012 10:52
 
08.01.2012 18:40
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16494
Quote
Aw: Coupons / vouchers don't seem to work

Problem: User id 1 - not existent in joomla

 
08.01.2012 22:31
#5
Zemekis
Joomshopping forum user no avatar
Name: Rouven
04.01.2012
Posts: 10
Quote
Aw: Coupons / vouchers don't seem to work

Allright. So it's the Joomla user ID not the user ID administrated by Joomshopping. Thank you. Now it works.

 
09.01.2012 00:56
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16494
Quote
Aw: Coupons / vouchers don't seem to work

Joomla user id==joomshopping user id

 
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