downloading sold file after payment step

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11.01.2012 12:18
#1
arielmorry
Joomshopping forum user no avatar
Name: Ariel morry
11.01.2012
Posts: 5
Quote
downloading sold file after payment step

Hi,

i want to sell files in my websites (videos),
i managed to configure the store, added a sample product, configured payment with PayPal (after opening an account in PayPal sandbox).

everything looks great, BUT,
after the shopper choosing a products> log in> make payment via PayPal> he's redirected to the website and see a thank you message, no option to download the file (product).

1.how do i set an email with download link to the product?
2.how do set a user area where he can download it again if he wants?

please help me with this issues..

thx,
Ariel


Joomla: 1.5
JoomShopping: 2.9.7
Website Url: tutitu.tv
 
11.01.2012 12:27
#2
arielmorry
Joomshopping forum user no avatar
Name: Ariel morry
11.01.2012
Posts: 5
Quote
Aw: downloading sold file after payment step

more info:

orders are not saves/shown in the order section.
pdf is not sent to admin or shopper.

i really need help here.

 
11.01.2012 12:32
#3
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: downloading sold file after payment step

Download file in mail order.

Need configure payment

 
11.01.2012 12:46
#4
arielmorry
Joomshopping forum user no avatar
Name: Ariel morry
11.01.2012
Posts: 5
Quote
Aw: downloading sold file after payment step

webdesigner - 11.01.2012 12:32
Download file in mail order.

Need configure payment


Hi,
thanks for the quick reply.
can you please give me some more details?

mail order? meaning the pdf the customer gets?

i have payment configured to paypal, and it seems to work fine, the payment process is complete and i get a thank you message... but no download link..?

thx again.

 
11.01.2012 13:25
#5
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: downloading sold file after payment step

See order email confirmation.

 
16.11.2012 02:14
#6
reedemer
Joomshopping forum user no avatar
Name: matteo
22.10.2012
Posts: 1
Quote
Aw: downloading sold file after payment step

i request more information too. i dont have any configuration for email in joomshopping 3.11.4
i need some other component or plug in?
so where i have to go exactly to set how has to be the e-mail sent?
plz help. ex= option > payemet > paypal - other method (voice to change)

ok... is not clear. i want to sell files from my site (.zip). today i had a customer but he reply me that he has no way to download the file.
i think a mail with the link will be sent to him... but no?
where i can set this?


Letzte Änderung: 16.11.2012 02:17
 
16.11.2012 07:59
#7
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: downloading sold file after payment step

Defeult.

Order finished?

 
19.01.2013 19:58
#8
elroy2k
Joomshopping forum user no avatar
Name: Elroy Balgaard
11.01.2013
Posts: 4
Quote
Aw: downloading sold file after payment step

did you ever get this figured out? I am having the same problem.

 
26.01.2013 19:08
#9
KayFuyem
Joomshopping forum user no avatar
Name: Emil Hoffmann
19.01.2013
Posts: 2
Quote
Aw: downloading sold file after payment step

Also have the same problem! My Clients can pay, but can't download the file!

 
26.01.2013 19:10
#10
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: downloading sold file after payment step

order status? (paid)?
Error?

 
29.01.2013 04:10
#11
KayFuyem
Joomshopping forum user no avatar
Name: Emil Hoffmann
19.01.2013
Posts: 2
Quote
Aw: downloading sold file after payment step

The Order-Status is "paid". But they can't download the product.

 
29.01.2013 07:53
#12
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: downloading sold file after payment step

But they can't download the product.???

error?

 
29.01.2013 12:46
#13
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: downloading sold file after payment step

I have the same problems.

- paypal configured as "no test mode". order status for succesful transaction "complete"
- after ordering I get a message from paypal about succesful transaction.

- I dont get any order mail (my client mail is correct!)
- there is no new order in the order list!

need help!


Joomla: 2.5
 
29.01.2013 16:54
#14
webdesigner
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User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: downloading sold file after payment step

http://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/forum/posts/7/4514.html?lang=en

 
29.01.2013 17:39
#15
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: downloading sold file after payment step

only to use SSL I had to switch to Y.
the other configuration is like you recommended.

payment log file:
2013-01-29 17:29:59 Error currency. Order ID 19
payment data log file:
2013-01-29 17:30:02 url: /index.php?option=com_jshopping&controller=checkout&task=step7&act=return&js_paymentclass=pm_paypal

 
29.01.2013 20:10
#16
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: downloading sold file after payment step

Order status changes via "notify"

link
index.php?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_paypal

I do not see "notify" in log.


Letzte Änderung: 29.01.2013 20:11
 
29.01.2013 20:49
#17
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: downloading sold file after payment step

ok, but how to get the "notify" into the line? I`m seaching now for hours and you may see some errors in my screenshots.
Aw: downloading sold file after payment step
Aw: downloading sold file after payment step

or are there other configuration which I have overlooked?


Letzte Änderung: 29.01.2013 21:13
 
29.01.2013 21:13
#18
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: downloading sold file after payment step

problem Paypal in settings.
Or site online?

 
29.01.2013 21:31
#19
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: downloading sold file after payment step

site is allways online in another window, but gets allways refreshed (emty cache also!) after changes in backend.
What could be wrong in PayPal settings which is not obvious in the screenshot? in some PHP files?


Joomla: 2.5
JoomShopping: 3.12.3
 
29.01.2013 21:41
#20
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: downloading sold file after payment step

Paypal IPN.

Paypal does not send you information about the status of payments.


Letzte Änderung: 29.01.2013 21:43
 
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