delivery in different countries config doesn t work (tax)

18.10.2012 17:30
#1
Lucafalbo
Joomshopping forum user no avatar
Name: Luca
08.10.2012
Posts: 21
Quote
delivery in different countries config doesn t work (tax)

Hello,
I set up 3 different tax configuration for local VAT, European VAT and extraEU vat. When customer select his country it should appear the correspondent applied tax but instead only one of the configured taxes apply to all. So, even though this costumer would not pay VAT the system charges him.
What do I have to do ?
thanks a lot
Luca


Joomla: 2.5.7
JoomShopping: 3.10.0
Website Url: www.videoocchiali.it/it

Letzte Änderung: 18.10.2012 17:56
 
18.10.2012 17:51
#2
Lucafalbo
Joomshopping forum user no avatar
Name: Luca
08.10.2012
Posts: 21
Quote
invoice problem

Hi,
regarding invoicing I desabled the option to attach the immediate PDF invoice to customers. I would like to receive confirmation of payment from bank and then send invoice. As I made a new order (trial) I did receive the email with order summary without PDF, but on the other side I could not send PDF anymore except doing it manually. Is there a way to set it up with a delay ?

another big problem is with invoicing abroad: if I sell to a German company on the invoice must be written "VAT exempt by EU law art...." as well as I sell to an American company on the invoice must be written another law article. So, the system should recognise the country and automatically select the right law article and the right VAT application. Is there a way to set up invoicing for this purpose?
If not do you have any advice ?
thanks a lot
Luca


Joomla: 2.5.7
JoomShopping: 3.10.0

Letzte Änderung: 18.10.2012 19:24
 
18.10.2012 22:38
#3
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: delivery in different countries config doesn t work (tax)

Lucafalbo - 18.10.2012 17:30
Hello,
I set up 3 different tax configuration for local VAT, European VAT and extraEU vat. When customer select his country it should appear the correspondent applied tax but instead only one of the configured taxes apply to all. So, even though this costumer would not pay VAT the system charges him.
What do I have to do ?
thanks a lot
Luca


Set Extended rule tax

administrator/index.php?option=com_jshopping&controller=taxes

 
18.10.2012 22:40
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: delivery in different countries config doesn t work (tax)

Lucafalbo - 18.10.2012 17:51
Hi,
regarding invoicing I desabled the option to attach the immediate PDF invoice to customers. I would like to receive confirmation of payment from bank and then send invoice. As I made a new order (trial) I did receive the email with order summary without PDF, but on the other side I could not send PDF anymore except doing it manually. Is there a way to set it up with a delay ?

another big problem is with invoicing abroad: if I sell to a German company on the invoice must be written "VAT exempt by EU law art...." as well as I sell to an American company on the invoice must be written another law article. So, the system should recognise the country and automatically select the right law article and the right VAT application. Is there a way to set up invoicing for this purpose?
If not do you have any advice ?
thanks a lot
Luca


This is not possible.

 
19.10.2012 09:17
#5
Lucafalbo
Joomshopping forum user no avatar
Name: Luca
08.10.2012
Posts: 21
Quote
Aw: delivery in different countries config doesn t work (tax)

Hi thanks for prompt reply,
so there is not plug-in or addon to solve the problem ? Should I use a separate program to manage invoicing or there is a compatible one you know?
thanks a lot
Luca

 
19.10.2012 11:54
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: delivery in different countries config doesn t work (tax)

Not.
Need programming.

 
19.10.2012 12:00
#7
Lucafalbo
Joomshopping forum user no avatar
Name: Luca
08.10.2012
Posts: 21
Quote
system doesn't apply tax rules

Hello,
I did all my best to configure tax rule but does't work. Is there any alternative procedure ?
Before shutting down joomshop I would have a last go.
thanks
Luca

 
19.10.2012 12:05
#8
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: delivery in different countries config doesn t work (tax)

User logged?
Country?
Tax for country?

Screenshot?

 
19.10.2012 12:21
#9
Lucafalbo
Joomshopping forum user no avatar
Name: Luca
08.10.2012
Posts: 21
Quote
Aw: delivery in different countries config doesn t work (tax)

yes logged on
country: Albania (trial)
Aw: delivery in different countries config doesn t work (tax)

 
19.10.2012 12:22
#10
Lucafalbo
Joomshopping forum user no avatar
Name: Luca
08.10.2012
Posts: 21
Quote
Aw: delivery in different countries config doesn t work (tax)

follow
Aw: delivery in different countries config doesn t work (tax)

 
19.10.2012 12:31
#11
Dr.Rivera
Joomshopping forum user no avatar
Name: Jürgen
13.09.2010
Posts: 2251
Quote
Aw: delivery in different countries config doesn t work (tax)

Hello,

User logged?


The (company ) costumer for example from germany see no taxes ONLY if he is logged in (+ right configuration).

It works, try it again, do not give up.

Greetings

For example extended rule tax:
Aw: delivery in different countries config doesn t work (tax)

If your shop is in for example Italia you can sell products to germany (companies) with 0% tax (company orders EU to EU). In Joomshopping there are no tax display if the tax is "0".


Letzte Änderung: 19.10.2012 12:44

Nicht ganz aktuell, aber vielleicht doch noch für einige hilfreich, das E-Book Joomshopping.
Bei Amazon (kindl) und xinxii (ePub):

http://www.amazon.de/JoomShopping-Joomla-Shop-Online-Shop-ebook/dp/B005L9D8MC

http://www.xinxii.com/joomshopping-der-joomla-shop-p-339561.html
 
19.10.2012 12:46
#12
Lucafalbo
Joomshopping forum user no avatar
Name: Luca
08.10.2012
Posts: 21
Quote
Aw: delivery in different countries config doesn t work (tax)

that's right !
I would sell to EU companies with 0 VAT .... different matter for private that would pay italian VAT
I set up 0 tax for EU companies as well for extra EU (it's export no VAT)
where do I mistake ?
maybe the trial should be done direcly from abroad instead I pretend to make fro there ?

thanks a lot for help

 
19.10.2012 12:50
#13
Dr.Rivera
Joomshopping forum user no avatar
Name: Jürgen
13.09.2010
Posts: 2251
Quote
Aw: delivery in different countries config doesn t work (tax)

Hello,

if you are testing different countries, you must change your country in your account and you know, you must logged in. Maybe you must delete the browser cache before new tests.

You done this?

Greetings


Info: Next answer from me in two hours.


Letzte Änderung: 19.10.2012 12:53

Nicht ganz aktuell, aber vielleicht doch noch für einige hilfreich, das E-Book Joomshopping.
Bei Amazon (kindl) und xinxii (ePub):

http://www.amazon.de/JoomShopping-Joomla-Shop-Online-Shop-ebook/dp/B005L9D8MC

http://www.xinxii.com/joomshopping-der-joomla-shop-p-339561.html
 
19.10.2012 13:31
#14
Lucafalbo
Joomshopping forum user no avatar
Name: Luca
08.10.2012
Posts: 21
Quote
Aw: delivery in different countries config doesn t work (tax)

I will try asap
thanks
regards

 
19.10.2012 14:25
#15
Lucafalbo
Joomshopping forum user no avatar
Name: Luca
08.10.2012
Posts: 21
Quote
Aw: delivery in different countries config doesn t work (tax)

well, I treid with different PC setting a german company with VAT number ...
the system charges VAT and it shouldn't.
I set up 0 on taxes (both) ... what's there to do more then this ?
thanks
Luca

 
19.10.2012 15:05
#16
Lucafalbo
Joomshopping forum user no avatar
Name: Luca
08.10.2012
Posts: 21
Quote
Aw: delivery in different countries config doesn t work (tax)

even changing the country on my account, after cleaning cache, the VAT is charged.
The delivery price works though, it recognise the selected country for delivery and price is applied. I created groups as I did for TAX.
There must be something wrong with tax rules. I mean, when I create a new rule I have the opportunity to set up that rule into an existing group like a subcategory but doesn't work as I tried few minites ago.
It's a real puzzle and I'm getting bored because I have to start business next wednesday.
thanks a lot for your efforts !!
regards
Luca

 
19.10.2012 15:13
#17
Dr.Rivera
Joomshopping forum user no avatar
Name: Jürgen
13.09.2010
Posts: 2251
Quote
Aw: delivery in different countries config doesn t work (tax)

Hello,

fine for you.
For others a screenshot with an example.

Greetings
Aw: delivery in different countries config doesn t work (tax)


Letzte Änderung: 19.10.2012 15:14

Nicht ganz aktuell, aber vielleicht doch noch für einige hilfreich, das E-Book Joomshopping.
Bei Amazon (kindl) und xinxii (ePub):

http://www.amazon.de/JoomShopping-Joomla-Shop-Online-Shop-ebook/dp/B005L9D8MC

http://www.xinxii.com/joomshopping-der-joomla-shop-p-339561.html
 
19.10.2012 17:18
#18
Lucafalbo
Joomshopping forum user no avatar
Name: Luca
08.10.2012
Posts: 21
Quote
Aw: delivery in different countries config doesn t work (tax)

hello thanks for your reply.
I understood is like a subcategory and solved the problem !!!!

ok for invoicing that way, that's to say placing both law articles together. But I was wondering if in the VAT field is possible to insert the symbol * ... that would tied up the specific concerning.

thanks a lot for help
regards
Luca

 
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