Paypal Instant Payment Notification IPN Questions

04.07.2013 12:18
Joomshopping forum user no avatar
Name: Steven Johnson
Posts: 12
Paypal Instant Payment Notification IPN Questions

I am working with a client who received this email from paypal

Please check your server that handles PayPal Instant Payment Notifications (IPN). Instant Payment Notifications sent to the following URL(s) are failing:

If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.

Thank you for your prompt attention to this issue.

I checked for this file on the website and it does not exist.
1. Could this URL becoming from a setting inside of their paypal account?

2. They have been experiencing issues with the orders not being finished. Could this be related?

3. I did see that Options / Payments / Paypal / Config had the 'Use SSL' setting to NO. I have moved this to YES could that have been causing an issue?

Thanks! -- Steven

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