"TCPDF error: Not a JPEG file:" for footer.jpg

"TCPDF error: Not a JPEG file:" for footer.jpg

Hi,

When the customer push the final button to finalize order after the successful transaction the browser redirects to this message:

"TCPDF error: Not a JPEG file: .../components/com_jshopping/images/footer.jpg"

if to click the "reload this page" button 2 times on the browser then if to push the final button to "finalize order" the system redirects to the right page like "order successful"

What could be the problem?

thank you

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Aw: "TCPDF error: Not a JPEG file:" for footer.jpg

Upload file footer.jpg - format jpg (RGB)

Aw: "TCPDF error: Not a JPEG file:" for footer.jpg

thank you for the answer.

there was one when the error is appear.
that is why the message seems strange for me.

any other suggestion?

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Aw: "TCPDF error: Not a JPEG file:" for footer.jpg

sorry for disturb, the problem is fixed, the file footer.jpg was just corrupted.
thank you very much

Aw: "TCPDF error: Not a JPEG file:" for footer.jpg

Sube las imagenes en JPG verás que todo se soluciona.