Duplicate Orders

02.06.2014 21:18
#1
crossi10
Joomshopping forum user no avatar
Name: Carlo
03.12.2013
Posts: 2
Quote
Duplicate Orders

Issue: We are getting multiple duplicate orders. We use the pm_authorizenet_aim addon.

It seems to happen when people click the 'confirm order' button multiple times while the order is processing. There are different order numbers for each duplicate, so Authorize considers these real transactions. We have had to refund quite a bit of money and need help.

Is there a way to shut off the order button after one click? Or, keep duplicate orders from happening?
Duplicate Orders


Joomla: 2.5.20
JoomShopping: 3.17.1
PHP: 5.4.28
MySQL: 5.5.37
Website Url: https://tyrolbasin.com/tickets-passes/buy-online
 
23.06.2014 17:17
#2
crossi10
Joomshopping forum user no avatar
Name: Carlo
03.12.2013
Posts: 2
Quote
Aw: Duplicate Orders

Issue: We are getting multiple duplicate orders. We use the pm_authorizenet_aim addon.

It seems to happen when people click the 'confirm order' button multiple times while the order is processing. There are different order numbers for each duplicate, so Authorize considers these real transactions. We have had to refund quite a bit of money and need help.

Is there a way to shut off the order button after one click? Or, keep duplicate orders from happening?

 
23.06.2014 21:35
#3
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16508
Quote
Aw: Duplicate Orders

will be later addon.

 
24.06.2014 21:14
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16508
Quote
Aw: Duplicate Orders

Fix dublicate order 1.0.1
http://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/downloads/addons.html

 
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