PDF Rechnungen nach update ohne Kundeninfos

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24.08.2015 05:28
#1
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
PDF Rechnungen nach update ohne Kundeninfos

in den Rechnungen sind keine Kundeninfos mehr enthalten. Jediglich die Order Nummer. Wo kann ich die Einstellung finden? habe alles x Mal abgesucht!

 
24.08.2015 07:53
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16506
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

Need edit each order.

 
24.08.2015 13:47
#3
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

the order itself has all information needed. what specific needs to be edited?

 
24.08.2015 15:49
#4
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

i have to be more spezific. when someone orders the shop owner gets an PDF bill without name adress etc. only the order number is displayed.

 
25.08.2015 07:38
#5
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16506
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

Orders / edit /

add name ..

save.

 
02.09.2015 16:20
#6
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

all theinformation needed is there, but only the order number is visible at the payment. see atachement!
Aw: PDF Rechnungen nach update ohne Kundeninfos

 
03.09.2015 08:09
#7
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16506
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Aw: PDF Rechnungen nach update ohne Kundeninfos

??
full name ...

 
23.09.2015 09:32
#8
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

in this example, "Anieta van der Volk"

 
23.09.2015 20:22
#9
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16506
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

Sorry.
Error?

 
03.11.2015 09:31
#10
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

the problem is, that the owner of the shop gets only the payment info from paypal and there is adress, ordernumber, price visible. but not the product info. In this way the owner doesnt know what the customer is paying for.

 
03.11.2015 10:59
#11
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16506
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

I do not understand you.
Screenshots?

 
04.11.2015 17:27
#12
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

this is what the owner of the shop receives.
Aw: PDF Rechnungen nach update ohne Kundeninfos

 
04.11.2015 20:52
#13
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16506
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

See joomshopping information (no payment system)

 
08.11.2015 09:47
#14
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

thank you. found it!

 
10.11.2015 14:26
#15
isamar
Joomshopping forum user no avatar
Name: george
05.03.2014
Posts: 122
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

What about if we are not using the paypal method but the payment upon delivery can we show the clients details in any way?

 
10.11.2015 22:03
#16
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16506
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

I do not understand your question.

 
11.11.2015 08:23
#17
isamar
Joomshopping forum user no avatar
Name: george
05.03.2014
Posts: 122
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

I solved it thank you

 
16.11.2015 21:00
#18
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

sorry, I thought the problem is sovled, but it isn't!
Still the same!
When the cusomer get's the information about payment, the product describtion is missing. only the order number is displayed and not information of what got sold (mail from paypal!).

Is it possible, that the administrator gets an information about a deal? Because I dont see, how to set up paypal to get a useful message.

I dont understand the administrors "webdesigner" comment: "See joomshopping information (no payment system)"
I dont find any "no payment system"!
Aw: PDF Rechnungen nach update ohne Kundeninfos

 
17.11.2015 07:53
#19
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16506
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

Joomshopping send 2 email
1 customer
2 administrator

 
01.12.2015 09:25
#20
Apifree
Joomshopping forum user no avatar
Name: Wolff
19.01.2013
Posts: 43
Quote
Aw: PDF Rechnungen nach update ohne Kundeninfos

I have checked the emails.
Under general configuration the shop administrator email is correct and I have set fpr ventor email the same adress as administrator.

but no email reches the email accout!
Only the message from paypal goes throught!

before I did all the update steps, it worked!
I still run Joomla 2.5 with Joomshopping Version 3.20.2

 
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