firefox problem at shipping step of checkout

24.05.2011 13:16
#1
fyxomatosis
Joomshopping forum user no avatar
Name: andrew
12.05.2011
Posts: 2
Quote
firefox problem at shipping step of checkout

In firefox at checkout I cannot progress past shipping.

when you click 'next' it clears form and does not progress.

works in chrome no problem.

thank you for your assistance.


Joomla: 1.6
JoomShopping: 3.1.3
Website Url: http://www.fyxomatosis.com
 
24.05.2011 14:13
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16506
Quote
Aw: firefox problem at shipping step of checkout

Do not see a problem.

 
25.08.2011 09:53
#3
ksh
Joomshopping forum user no avatar
Name: Herrmann
24.08.2011
Posts: 2
Quote
Aw: firefox problem at shipping step of checkout

Ich habe das gleiche Problem mit Firefox 6.0. Nach Eingeben der Rechnungsadresse und Drücken auf Weiter leert sich nur das Formular und geht nicht weiter.

Im IE 8.0 funktioniert es.

Was kann ich tun.


Joomla: 1.7
JoomShopping: 3.2.5
 
25.08.2011 10:19
#4
ksh
Joomshopping forum user no avatar
Name: Herrmann
24.08.2011
Posts: 2
Quote
Aw: firefox problem at shipping step of checkout

Es funktioniert jetzt.

Habe zunächst unter "Registrierungsfelder" alle Felder nicht anzeigen lassen außer Titel, Name und Vorname. Habe dann nach und nach alle von mir benötigten Felder wieder eingeschalten. Eigentlich um zu erkennen an welchem Feld es gelegen hat. funktionierte dann super.

Konnte nicht herausfinden an was es wirklich gelegen hat.

 
25.08.2011 14:22
#5
m3rcuti0
Joomshopping forum user no avatar
Name: Nicolas
25.08.2011
Posts: 2
Quote
Aw: firefox problem at shipping step of checkout

Hi

I do have the same issue, except from the circumstance that the registration process is not continued in every browser... :(

The fields are just cleared and the page is reloaded, nothing takes place apart from cyclic repetitions

any ideas?

All registration fields have been switched off/on as well as I also changed the payment methods, in addition I switched of payment and transport details, no relief...

there's been an open payment from paypal in the queue since this morning, does this have any implications?

best regards

Nicolas


Joomla: 1.5.22
JoomShopping: 2.7.3
PHP: 5.x
MySQL: 5.x
Website Url: http://www.donaubeben.de/cms/index.php?option=com_jshopping&controller=checkout&task=step2&Itemid=14
 
25.08.2011 15:15
#6
m3rcuti0
Joomshopping forum user no avatar
Name: Nicolas
25.08.2011
Posts: 2
Quote
Aw: firefox problem at shipping step of checkout

problem identified:

if you as an admin try to order sth thorugh a checkout process excluding prior registering and your email address is, of course, already stored in the system, site/model/userguest.php line 161 will cause a reload and nothing happens... an error message is unfortunately not shown as intended ^^

// check for existing email
$query = "SELECT id FROM #__users WHERE email = '" . $db->getEscaped($this->email) . "' AND id != " . (int)$this->user_id;
$db->setQuery($query);
$xid = intval($db->loadResult());
if($xid && $xid != intval($this->id)) {
$this->_error = addslashes(_JSHOP_REGWARN_EMAIL_INUSE);
return false;
}


 
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