White pages in French language when using https

27.08.2017 11:57
#1
lievenborms
Joomshopping forum user no avatar
Name: Lieven Borms
04.08.2011
Posts: 23
Quote
White pages in French language when using https

I’ve a website in 3 languages: Dutch (default), English and French.
Joomshopping works great when using ‘http’ but when using ‘https’ something strange happens on the font-end.

The Joomla menu items are working and make the forward to the needed pages (product list, manufactures, search, whish list,…)
But when clicking on a product category, manufacturer, using the search function,… a white page appears (page cannot be found).
The strange thing is this issue is only with the French language, so in Dutch and English everything is working fine.

Check or uncheck the ‘Force SSL’ setting in the Joomshopping couldn’t solve the problem.
Changing the language of the Joomla menu item also didn’t make any difference.

Does anyone have a solution?


Best regards,


Joomla: 3.7.5
JoomShopping: 4.16.2
PHP: 7.1.1
MySQL: 5.0.12
 
28.08.2017 07:53
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: White pages in French language when using https

url?

 
28.08.2017 12:11
#3
lievenborms
Joomshopping forum user no avatar
Name: Lieven Borms
04.08.2011
Posts: 23
Quote
Aw: White pages in French language when using https

URL: www.borms.eu

Please note that we’ve disabled the automatic rewrite to https in the web.config.
By this, French users still can access our webshop pages by using http

Simulating the issue:
Go to https://www.borms.eu
In the right upper corner take ‘Français’ as language by clicking on the French flag.
In the horizontal menu go to ‘E-shop’ and then ‘Shop’
All main categories will be shown on the screen.
For example click on the first category ‘Appareils’, direct url: https://www.borms.eu/fr/e-shop/shop/appareils
A white page (page not found) appears on the screen.

The same page works when using ‘https’
http://www.borms.eu/fr/e-shop/shop/appareils

In case you need more information, please contact us.

 
28.08.2017 14:21
#4
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: White pages in French language when using https

Problem in translation
Aw: White pages in French language when using https

 
28.08.2017 15:08
#5
lievenborms
Joomshopping forum user no avatar
Name: Lieven Borms
04.08.2011
Posts: 23
Quote
Aw: White pages in French language when using https

Thank you for the support.

I’ve solved the translation issue.
The ini-file was saved as ansi and not as UTF-8.

Unfortunately this fix couldn’t solve the problem.
I’ve even disabled all modules for testing but the issue says.

Do you have other idea’s to try?

 
28.08.2017 15:41
#6
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25919
Quote
Aw: White pages in French language when using https

disable gzip or deflate ...

Joomla configuration
.htaccess

 
28.08.2017 15:55
#7
lievenborms
Joomshopping forum user no avatar
Name: Lieven Borms
04.08.2011
Posts: 23
Quote
Aw: White pages in French language when using https

Thanks again for the fast reply.

Disabling gzip solved the problem.
In case you know as solution without disabling gzip, please let me know.

 


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