I am getting - TCPDF ERROR: Could not include font definition file: helvetica

02.03.2018 14:23
#1
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
I am getting - TCPDF ERROR: Could not include font definition file: helvetica

Steps to reproduce:

1) go to http://www.anildagia.com/shop

2) Click on Buy for product - Introduction to NLP

3) Click on Checkout

4) Complete the checkout procedure

5) Error occurs on URL - http://www.anildagia.com/shop/checkout/step5save
I am getting - TCPDF ERROR: Could not include font definition file: helvetica


Joomla: 3.8.5
JoomShopping: 4.17.0
PHP: 7.2
MySQL: 5.6.38
Website Url: http://www.anildagia.com
 
02.03.2018 15:20
#2
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25856
Quote
Aw: I am getting - TCPDF ERROR: Could not include font definition file: helvetica

url?
test login?
ftp?
(privat)

 
02.03.2018 15:26
#3
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
Aw: I am getting - TCPDF ERROR: Could not include font definition file: helvetica

1) go to http://www.anildagia.com/shop

2) Click on Buy for product - Introduction to NLP

3) Click on Checkout

4) Complete the checkout procedure

5) Error occurs on URL - http://www.anildagia.com/shop/checkout/step5save

The error does not occur if I select the option "Send invoice manually". But if I deselect the option of Send invoice manually, then I get this error.

This is my main website (not a test website). Hence please be careful.


Letzte Änderung: 02.03.2018 15:29
 
02.03.2018 15:26
#4
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
Aw: I am getting - TCPDF ERROR: Could not include font definition file: helvetica

You don't need FTP.. I have a component called Profiles that will allow you to navigate the folders.

 
02.03.2018 17:22
#5
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
Aw: I am getting - TCPDF ERROR: Could not include font definition file: helvetica

Fixed.

I realized that I had TCPDF in libraries from older time but I had not added it as an add-on in Joomshopping

I added TCPDF add on in Joomshopping and it works now.

 


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