PDF invoice generated is blank.

16.07.2018 11:54
#1
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
PDF invoice generated is blank.

Steps to reproduce:

1) go to http://www.anildagia.com/shop

2) Click on Buy for product - Introduction to NLP

3) Click on Checkout

4) Complete the checkout procedure

5) I tried to upload the invoice file that was generated but joomshopping forum says error uploading file


Joomla: 3.8.10
JoomShopping: 4.17.2
PHP: 7.2.7
MySQL: 5.7.22
Website Url: http://www.anildagia.com

Letzte Änderung: 16.07.2018 11:56
 
16.07.2018 11:57
#2
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
Aw: PDF invoice generated is blank.

I have added the TCPDF addon. I even reinstalled the TCPDF addon to check if that was causing an issue. Even after reinstalling TCPDF addon the same issue occurs - invoice pdf generated is blank.

 
16.07.2018 12:27
#3
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25856
Quote
Aw: PDF invoice generated is blank.

url?
admin login?
ftp?
(forum privat msg)

 
16.07.2018 14:06
#4
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
Aw: PDF invoice generated is blank.

SEnt details in Private Message

 
16.07.2018 14:18
#5
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25856
Quote
Aw: PDF invoice generated is blank.

My test.
pdf generated is not blank.

 
16.07.2018 14:45
#6
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
Aw: PDF invoice generated is blank.

As administrator, I have received copies of the order in email along with PDF. The PDF is blank.

How do you send that to you? Do you have email address? I can forward to your email address.

The invoice that you get my manual generation in the administrator login - that is not blank.

the one which is automatically emailed on placing the order - that is blank.


Letzte Änderung: 16.07.2018 14:47
 
16.07.2018 14:51
#7
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
Aw: PDF invoice generated is blank.

Here

I found a way to attach it..
joomshopping-email-invoice.zip

 
16.07.2018 14:53
#8
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
Aw: PDF invoice generated is blank.

But,

If I go to administrator login->Joomshopping component->Orders and then I select order number and doa print/view - then the PDF file shows data correctly.

The issue is only with the PDF file which is sent as attachment in email

 
16.07.2018 14:57
#9
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
Aw: PDF invoice generated is blank.

Note that I have added an Add-On "Comment in invoice " v1.0.1

Could that be causing an issue?

 
17.07.2018 15:11
#10
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
Aw: PDF invoice generated is blank.

Hello..

Did you check further based on my reply?

 
17.07.2018 18:52
#11
anildagia
Joomshopping forum user no avatar
Name: Anil
05.08.2011
Posts: 21
Quote
Aw: PDF invoice generated is blank.

Problem is still there. The PDF invoice sent in email is blank.

Check above messages posted with attachment

 
17.07.2018 22:19
#12
admin
(Support Team)
User admin
Name: Admin
05.08.2010
Posts: 25856
Quote
Aw: PDF invoice generated is blank.

Works after reinstall addon_tcpdf1.0.1

+
upload original generete_pdf_order.php


Letzte Änderung: 17.07.2018 22:20
 


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