mistake while entering your user name or password: 500 error

24.05.2012 17:27
#1
nomada89
Joomshopping forum user no avatar
Name: rafa
24.01.2012
Posts: 14
Quote
mistake while entering your user name or password: 500 error

Hi:
We have a serious problem in our shop with joomshopping.
When a customer makes a mistake while entering your user name or password, the system displays an error page 500.
We believe it should display a help page to forward the user or cvontraseña ...
What can be happening?
I can not figure out the problem.
We are using joomla 2.5.4 and 3.6.1 Jooomshopping
Thanks


Joomla: 2.5.4
JoomShopping: 3.6.1
PHP: 5.2.17
MySQL: 5.0.91-log
 
24.05.2012 21:30
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: mistake while entering your user name or password: 500 error

Problem joomla.

Need change configuration.php

Set

public $log_path = ...
public $tmp_path = ...

 
24.05.2012 23:09
#3
nomada89
Joomshopping forum user no avatar
Name: rafa
24.01.2012
Posts: 14
Quote
Aw: mistake while entering your user name or password: 500 error

Thanks webdesigner:
But I don't understand it:
You say me:
Need change configuration.php
Set
public $log_path = ...
public $tmp_path = ...


I have in my configuration.php this:
public $ log_path = '/ homepages/16/d407729907/htdocs/logs';
public $ tmp_path = '/ homepages/16/d407729907/htdocs/tmp';

Do I have to write ... after log_path = and delete the rest of the words?
Could you explain some more?

Very very thanks.

 
25.05.2012 07:41
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: mistake while entering your user name or password: 500 error

/ homepages/16/d407729907/htdocs/logs - directory must exist and have write permission.

 
25.05.2012 13:16
#5
nomada89
Joomshopping forum user no avatar
Name: rafa
24.01.2012
Posts: 14
Quote
Aw: mistake while entering your user name or password: 500 error

Hello:
I tried to change the configuration.php file. I removed the signs' as you show me the example.
The result is an error page when I try to enter the web.Me says there an error in the configuration.php.

I find that I can change the permissions on the folder "logs". Only accepts 755.

What am I doing wrong?
Thanks


Letzte Änderung: 25.05.2012 13:24
 
27.05.2012 22:05
#6
nomada89
Joomshopping forum user no avatar
Name: rafa
24.01.2012
Posts: 14
Quote
Aw: mistake while entering your user name or password: 500 error

Hi;
Someone can help me?
Very thanks.
Rafa

 
31.05.2012 02:30
#7
nomada89
Joomshopping forum user no avatar
Name: rafa
24.01.2012
Posts: 14
Quote
Aw: mistake while entering your user name or password: 500 error

hello:
I'm checking that the problem is because I have activated the VRL friendly. If you turn off the SEO, the problem disappears. I think it may be something in the. Htaccess
anyone can help me?
Thanks

 
31.05.2012 07:26
#8
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: mistake while entering your user name or password: 500 error

url?

 
31.05.2012 10:53
#9
nomada89
Joomshopping forum user no avatar
Name: rafa
24.01.2012
Posts: 14
Quote
Aw: mistake while entering your user name or password: 500 error

Hi:
The vrl is:
http://www.myshopsex.com

Thanks

 
31.05.2012 11:11
#10
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: mistake while entering your user name or password: 500 error

Disable Joomla SEF URLs by Artio


Letzte Änderung: 31.05.2012 11:11
 
31.05.2012 11:35
#11
nomada89
Joomshopping forum user no avatar
Name: rafa
24.01.2012
Posts: 14
Quote
Aw: mistake while entering your user name or password: 500 error

I've tried to do so. The problem continues. Only works if you disable friendly urls in global configuration. But I do not find good solution, because I lose the SEO.

 
31.05.2012 11:49
#12
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: mistake while entering your user name or password: 500 error

I do not understand.

Try.Disable Joomla SEF Artio


Letzte Änderung: 31.05.2012 11:50
 
01.06.2012 14:21
#13
nomada89
Joomshopping forum user no avatar
Name: rafa
24.01.2012
Posts: 14
Quote
Aw: mistake while entering your user name or password: 500 error

I explain better:
If you completely disable JoomSEF: the problem continues.
If you disable JoomSEF for this page: the continuous problem (now this without JoomSEF)

It only works when I disable friendly urls in global configuration, but then JoomSEF not working in any place and addresses of my items are of the form:
option=com_jshopping&controller=category&task=&category_id=&manufacturer_id=&label_id=&vendor_id=&page=&price_from=&price_to=&Itemid=503



That way google does not consider friendly and worse search results. I do not think a good solution.

 
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