Order not hitting database

13.08.2012 05:35
#1
jvierra
Joomshopping forum user no avatar
Name: James Vierra
16.10.2011
Posts: 4
Quote
Order not hitting database

Hello - I recently updated my Joomla and Joomshopping to the latest versions, also added the coupon extra fields component. I have an issue with the complete order getting to the database. Everything seems to work fine - add product to cart, authorizenet payment, review cart and submit to complete. But when I get the invoice, both customer and admin, all the info is there except the product info (name, quantity, price) - see attached file. The price total and shipping shows up, but not the product info. Also, when I look at orders in the admin section, everything shows up as it should, except the product info. Do you know what the problem is?

Thank you.
4_fd7263cd42f98851745a79b812470918.pdf


Joomla: 2.5.6
JoomShopping: 3.8.0
PHP: 5.2.17
Website Url: http://www.heretodaytags.com
 
13.08.2012 09:05
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Order not hitting database

Problem in update

1. Enable debug mode joomla

See errors.

 
16.08.2012 18:10
#3
jvierra
Joomshopping forum user no avatar
Name: James Vierra
16.10.2011
Posts: 4
Quote
Aw: Order not hitting database

After placing Joomla in debug mode, I receive a 500 error. When not in debug mode, the checkout completes, but the order info doesn't get recorded except for buyer info and total price. Can't locate the problem in the php.

 
16.08.2012 19:24
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Order not hitting database

Screenshot?

 
Copyrights MAXXmarketing GmbH. All Rights Reserved