Emails to customers (Automatic and not)

29.04.2013 17:15
#1
ToomuchRoma
Joomshopping forum user no avatar
Name: Steve Rothman
23.02.2013
Posts: 23
Quote
Emails to customers (Automatic and not)

Dear Joomshopping,

We are starting to get orders from our site, and the emails that go out to customers need to be changed.

For example, I updates that status of a customers order to 'shipped' and this is what went out (in Italian) to the customer :

----------------

Salve Steve Rothman,
Lo stato del tuo ordine n. 00000051 è stato cambiato
Il nuovo stato è: Shipped
Order details: http://www.toomuch.it/2013-01-28-19-34-21/order?order_id=51




Italy
Telefono:
Fax:

---------------

There are several things that need changing in the email:

- spacing
- &grave (it is an accent problem) appears 2 times.
- shipped = is NOT Italian. I needs to be in Italian

Where are these emails located? and How can I fix them ?

I looked in CONFIGURATION and STATIC text, and they are not there.

Also, in the initial email to the customer, I would like to insert the customers first name (as in this automatic email above.) How do I do that?

Thanks,

Steve Rothman

PS: is there a guide or something that tells me about them and where to fix/change them?


Joomla: 2.5
JoomShopping: 3.13.2
Website Url: www.toomuch.it
 
29.04.2013 21:29
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Emails to customers (Automatic and not)

http://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/forum/posts/7/3567.html?lang=en

components\com_jshopping\templates\default\order\statusorder.php - email order status
administrator\components\com_jshopping\views\orders\tmpl\statusorder.php - email order status

 
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