Error on Checkout Page

01.08.2013 08:18
#1
clandis82
Joomshopping forum user no avatar
Name: CNS Designs
04.01.2013
Posts: 11
Quote
Error on Checkout Page

Hello. My client is getting an error on his site when clients go through the checkout process. Everything functions as it should right up untill the confirm the order. When they click on confirm order, the screen reloads. The order shows in the back end as cancelled and it does not go through. I need help with this as soon as possible. Thank you very much for your help in advance. This is a very time sensitive issue.
Error on Checkout Page


Joomla: 2.5.9
JoomShopping: 3.13
Website Url: casillascigars.com
 
01.08.2013 08:22
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16497
Quote
Aw: Error on Checkout Page

payment?

 
01.08.2013 08:47
#3
clandis82
Joomshopping forum user no avatar
Name: CNS Designs
04.01.2013
Posts: 11
Quote
Aw: Error on Checkout Page

authorize.net payment method

 
01.08.2013 10:23
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16497
Quote
Aw: Error on Checkout Page

try other.

 
01.08.2013 18:28
#5
clandis82
Joomshopping forum user no avatar
Name: CNS Designs
04.01.2013
Posts: 11
Quote
Aw: Error on Checkout Page

i cant use a different payment method. The clients merchant account can only work with authorize.net due to the fact that they have an auth.net immulator that uses the auth.net plugin. I had it up and working just fine on my demo server buit when i switched it over, it does not function.

 
01.08.2013 21:31
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16497
Quote
Aw: Error on Checkout Page

change code payment?

admin login/pass?
ftp?

 
02.08.2013 08:59
#7
clandis82
Joomshopping forum user no avatar
Name: CNS Designs
04.01.2013
Posts: 11
Quote
Aw: Error on Checkout Page

What do you mean ftp?

I have set the correct login and password. The Post URL is going to the right place. But i am still getting the error.I have triple checked everything. I have even deleted the payment method, uploaded the payment method a second time and set the configuration with no changes. I am still getting the error.

 
02.08.2013 10:18
#8
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16497
Quote
Aw: Error on Checkout Page

ftp host?
ftp login?
ftp password?


ONLY PRIVAT MESSAGE!!! (Not public!!!)


Letzte Ă„nderung: 02.08.2013 20:01
 
03.08.2013 12:13
#9
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16497
Quote
Aw: Error on Checkout Page

1. You change SCRIPT payment!
2. Error
The merchant login ID or password is invalid or the account is inactive.

 
03.08.2013 18:18
#10
clandis82
Joomshopping forum user no avatar
Name: CNS Designs
04.01.2013
Posts: 11
Quote
Aw: Error on Checkout Page

i had to change the script. the post url had to point towards the merchant instead of auth.net. its an emmulator. the login and pass is correct. i have triple checked it with the merchant

 
03.08.2013 22:05
#11
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16497
Quote
Aw: Error on Checkout Page

No.

See Error (Log)

The merchant login ID or password is invalid or the account is inactive.

 
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