01.08.2013 08:18
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clandis82
Name: CNS Designs
04.01.2013
Posts: 11
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Error on Checkout Page
Hello. My client is getting an error on his site when clients go through the checkout process. Everything functions as it should right up untill the confirm the order. When they click on confirm order, the screen reloads. The order shows in the back end as cancelled and it does not go through. I need help with this as soon as possible. Thank you very much for your help in advance. This is a very time sensitive issue.
Joomla: 2.5.9 JoomShopping: 3.13 Website Url: casillascigars.com
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01.08.2013 08:22
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Error on Checkout Page
payment?
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01.08.2013 08:47
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clandis82
Name: CNS Designs
04.01.2013
Posts: 11
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Aw: Error on Checkout Page
authorize.net payment method
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01.08.2013 10:23
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Error on Checkout Page
try other.
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01.08.2013 18:28
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clandis82
Name: CNS Designs
04.01.2013
Posts: 11
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Aw: Error on Checkout Page
i cant use a different payment method. The clients merchant account can only work with authorize.net due to the fact that they have an auth.net immulator that uses the auth.net plugin. I had it up and working just fine on my demo server buit when i switched it over, it does not function.
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01.08.2013 21:31
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Error on Checkout Page
change code payment?
admin login/pass?
ftp?
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02.08.2013 08:59
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clandis82
Name: CNS Designs
04.01.2013
Posts: 11
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Aw: Error on Checkout Page
What do you mean ftp?
I have set the correct login and password. The Post URL is going to the right place. But i am still getting the error.I have triple checked everything. I have even deleted the payment method, uploaded the payment method a second time and set the configuration with no changes. I am still getting the error.
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02.08.2013 10:18
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Error on Checkout Page
ftp host?
ftp login?
ftp password?
ONLY PRIVAT MESSAGE!!! (Not public!!!)
Last change: 02.08.2013 20:01
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03.08.2013 12:13
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Error on Checkout Page
1. You change SCRIPT payment!
2. Error
The merchant login ID or password is invalid or the account is inactive.
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03.08.2013 18:18
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clandis82
Name: CNS Designs
04.01.2013
Posts: 11
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Aw: Error on Checkout Page
i had to change the script. the post url had to point towards the merchant instead of auth.net. its an emmulator. the login and pass is correct. i have triple checked it with the merchant
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03.08.2013 22:05
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25941
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Aw: Error on Checkout Page
No.
See Error (Log)
The merchant login ID or password is invalid or the account is inactive.
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