Registration - resets all fields that are filled in when missing one that was required

20.08.2013 09:27
#1
plocher
Joomshopping forum user no avatar
Name: Pascale
12.06.2011
Posts: 17
Quote
Registration - resets all fields that are filled in when missing one that was required

Hello. I hope you can help me. When customer is going through registration process and forgets to fill in a required field, there is a warning and it clears/resets all filds, that are correctly filled in.

Is it possible, that this data is not lost and the customer doesn't have to start over again to fill in the form?

thanks, Pascale


Joomla: 3.0.2
JoomShopping: 4.0
 
20.08.2013 09:49
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Registration - resets all fields that are filled in when missing one that was required

url?
javascript error?

 
20.08.2013 10:01
#3
plocher
Joomshopping forum user no avatar
Name: Pascale
12.06.2011
Posts: 17
Quote
Aw: Registration - resets all fields that are filled in when missing one that was required

Javascript error: I dont't know
URL: http://www.creaparts.ch/sofort-kaufen/user/register

thanks a lot

 
20.08.2013 10:49
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Registration - resets all fields that are filled in when missing one that was required

Problem in file
http://www.creaparts.ch/components/com_jshopping/js/validateForm.js

code in 1 row

upload original file.

 
20.08.2013 13:56
#5
plocher
Joomshopping forum user no avatar
Name: Pascale
12.06.2011
Posts: 17
Quote
Aw: Registration - resets all fields that are filled in when missing one that was required

Hello,
I never changed that file.
I now downloaded the newest joomshopping-version and upgraded to 4.3.2 and I uploaded again the original file: validateForm.js
But the problem persists.

Thanks for your help,
Psacale

 
20.08.2013 14:57
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Registration - resets all fields that are filled in when missing one that was required

Problem your FTP

Try use ftp transfer binary mode

 
21.08.2013 09:46
#7
plocher
Joomshopping forum user no avatar
Name: Pascale
12.06.2011
Posts: 17
Quote
Aw: Registration - resets all fields that are filled in when missing one that was required

yes, this worked. Thanks you so much!

 
Copyrights MAXXmarketing GmbH. All Rights Reserved