TAX ID: wrong country code

10.09.2013 11:47
#1
wbwebbrand
Joomshopping forum user no avatar
Name: cinzia
20.02.2013
Posts: 58
Quote
TAX ID: wrong country code

TAX ID: wrong country code what does it mean? because when I proceed with the payment comes out of this error?


Joomla: 3.1.1
Website Url: http://www.web-brand.it/legnapellets
 
10.09.2013 11:54
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16507
Quote
Aw: TAX ID: wrong country code

screenshot?

 
10.09.2013 11:57
#3
wbwebbrand
Joomshopping forum user no avatar
Name: cinzia
20.02.2013
Posts: 58
Quote
Aw: TAX ID: wrong country code

i attach screenshot
Aw: TAX ID: wrong country code

 
10.09.2013 11:59
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16507
Quote
Aw: TAX ID: wrong country code

Not problem in joomshopping.

install addon?

 
10.09.2013 12:02
#5
wbwebbrand
Joomshopping forum user no avatar
Name: cinzia
20.02.2013
Posts: 58
Quote
Aw: TAX ID: wrong country code

I did not understand

 
10.09.2013 12:15
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16507
Quote
Aw: TAX ID: wrong country code

plugin/addon for joomshopping?

 
10.09.2013 12:15
#7
wbwebbrand
Joomshopping forum user no avatar
Name: cinzia
20.02.2013
Posts: 58
Quote
Aw: TAX ID: wrong country code

ok, perfect! Thank you

 
17.11.2015 14:15
#8
fpelliz
Joomshopping forum user no avatar
Name: Franco Pellizzari
27.04.2012
Posts: 2
Quote
Aw: TAX ID: wrong country code

Hi
The message 'TAX ID: wrong country code' is preventing the user to proceed and I don't know what else I should do to fix up the error.

Find below a screenshot of the checkout page where the error is appearing.

The plugin/addon installed are:
JoomShopping - Show/Hide Company Field (Admin)
Check tax for EU
JoomShopping - Show/Hide Company Field (Checkout)
JoomShopping Jshopping_checkout_back_button
addon netto in checkout
JoomShopping Plugin Order Netto
JoomShopping Plugin for Registration and entry
short_descr_incart
JoomShopping Addon Userregistration
JoomShopping - User number next
Addon check the availability of the database tables and fields
JoomShopping - Show/Hide Company Field (Order)
JoomShopping Addon Userregistration

Please advise urgently if some extensions are missing.

Thanks in advance, rgds, Franco
Aw: TAX ID: wrong country code


Joomla: 3.4.5
JoomShopping: 4.11.2
PHP: 5.3.29
MySQL: 5.5.46
Website Url: http://www.alzheimer-riese.it/acquisti-solidali/bomboniere-articoli-regalo
 
17.11.2015 16:05
#9
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16507
Quote
Aw: TAX ID: wrong country code

disable / delete Check tax for EU

 
17.11.2015 17:11
#10
fpelliz
Joomshopping forum user no avatar
Name: Franco Pellizzari
27.04.2012
Posts: 2
Quote
Aw: TAX ID: wrong country code

Thanks so much, now it seems to work.

The strange thing is that I have installed the plugin AFTER the problem arose this morning. Anyway, now the component works which is the goal.

I just want to point out a strange behaviour of the cart, that I have noted while trying to fix the above error:
if you logout when the cart has got products in it, the delete icon next to the product is unable to remove the product itself, and even if you put the quantity to zero, it reverts to the previous quantity. The cart is updated only if you login again.

Not a big issue, as while logging the user clearly wants to abandon the order, so the cart is meaningless.

Thanks for the good component and for the timely support.

Rgds, Franco

 
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