Cart not updating

11.11.2013 19:19
#1
craigchome
Joomshopping forum user no avatar
Name: Craig Cameron
23.05.2013
Posts: 10
Quote
Cart not updating

Shopping Cart not updating when trying to add new items or change quantity of existing items.

System cache is disabled.

I have tried this with 3.14.3 and 3.15.0 on Joomla 2.5.

Help would be appreciated as the cart is broken.

 
12.11.2013 07:50
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16974
Quote
Aw: Cart not updating

url?

 
12.11.2013 17:16
#3
craigchome
Joomshopping forum user no avatar
Name: Craig Cameron
23.05.2013
Posts: 10
Quote
Aw: Cart not updating

The url is http://www.herbcrib.com/

 
12.11.2013 20:29
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16974
Quote
Aw: Cart not updating

100% cache.

 
12.11.2013 22:30
#5
craigchome
Joomshopping forum user no avatar
Name: Craig Cameron
23.05.2013
Posts: 10
Quote
Aw: Cart not updating

What does 100% cache mean?
What can I do about it?

System cache is disabled.

Thanks for your help.

 
13.11.2013 08:09
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16974
Quote
Aw: Cart not updating

plugin cache?

 
13.11.2013 21:02
#7
craigchome
Joomshopping forum user no avatar
Name: Craig Cameron
23.05.2013
Posts: 10
Quote
Aw: Cart not updating

The solution to this problem was quite simple to those who know the correct answer.
For myself, I hadn't realized that there was system cache (configured via Global Settings) but also cache for plugins, confusingly called System Cache in the Plug-In Manager.

The solution was to turn off System Cache in the Plug-In Manager.

It is unfortunate that the in-house people who do provide support at this Forum are so unwilling to help people who come here for help. Not everyone can be a joomla expert and most of us still have much to learn about joomla.

It is apparent from the terse responses to other questions in this forum that it is not a place to come to for help.

 
14.11.2013 09:36
#8
Dr.Rivera
Joomshopping forum user no avatar
Name: Jürgen
13.09.2010
Posts: 2251
Quote
Aw: Cart not updating

Hello,

I have tested it with my test shop:
Without and with joomla caching: all OK.

@webdesigner

What could be the reasons, that some users write here in the forum, that the shop do not work correct with joomla caching?
Maybe it would be help other people, if you are give informations within your FAQ here?

Thank you


Nicht ganz aktuell, aber vielleicht doch noch für einige hilfreich, das E-Book Joomshopping.
Bei Amazon (kindl) und xinxii (ePub):

http://www.amazon.de/JoomShopping-Joomla-Shop-Online-Shop-ebook/dp/B005L9D8MC

http://www.xinxii.com/joomshopping-der-joomla-shop-p-339561.html
 
19.11.2013 12:54
#9
SoHo22
Joomshopping forum user no avatar
Name: Sabine
07.04.2013
Posts: 12
Quote
Aw: Cart not updating

Hi there,
when a user changes the amount of products in the cart it is necessary to click on the refresh icon. Now i see, that some users have a problem with this procedure. They don´t recognize the icon as a refresh button. Are there other posibilities, for example 1. to self refresh the amount or 2. to give an advice to the user which increases the usability?

Thanx
SoHo

 
03.09.2014 15:41
#10
fred_cw
Joomshopping forum user no avatar
Name: Del
24.09.2013
Posts: 3
Quote
Aw: Cart not updating

Hello !

Same problem with joomla 3 and cart.
All cache disabled, and ... nothing !

Could you help please ?

THX


Joomla: 3
JoomShopping: 4.6
PHP: 5.5
Website Url: www.lafourmibleue.com
 
03.09.2014 16:57
#11
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16974
Quote
Aw: Cart not updating

http://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/forum/posts/7/8018.html?lang=en
N3

 
06.12.2016 18:44
#12
strobs
Joomshopping forum user no avatar
Name: Nuno
10.10.2011
Posts: 10
Quote
Aw: Cart not updating

I have his problem in two websites with diferent templates. I have tried everything.

I know it's a problem of javascript with templates, because if I change do joomla default template everything works fine.

I figured out that with firefox and safari works fine, but with explorer or google chrome don't.

Anyone for any help. Thanks.

 
06.12.2016 19:57
#13
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16974
Quote
Aw: Cart not updating

Disable all cache (joomla / plugin / server)
url?

 
07.12.2016 01:09
#14
strobs
Joomshopping forum user no avatar
Name: Nuno
10.10.2011
Posts: 10
Quote
Aw: Cart not updating

I have disable System Plugin / Configuration Cache and added <jdoc:include type="message" /> to index.php of template

Web site is http://goodauto.pt/loja

Safari and firefox seems not to have problems. Google chrome and IE shows empty cart when product added, or do not update quantities or remove items from cart.

If I change entire site with Joomla template protostar everything works fine.


Joomla: 3.6.2
JoomShopping: 4.15
PHP: 5.4.45
Website Url: http://goodauto.pt
 
07.12.2016 08:01
#15
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16974
Quote
Aw: Cart not updating

Problem in template. (templa cache?)

 
07.12.2016 11:33
#16
strobs
Joomshopping forum user no avatar
Name: Nuno
10.10.2011
Posts: 10
Quote
Aw: Cart not updating

Everything was working till the update of joomla 3.6.4 and jomsghopping 4.15 . Any ideia or solution to try? I thing I have tried everything.

 
07.12.2016 11:33
#17
strobs
Joomshopping forum user no avatar
Name: Nuno
10.10.2011
Posts: 10
Quote
Aw: Cart not updating

I discovered what was going on the JS of extrawatch component cached, messed the cart of joomshopping. When we update the cart it won't respond.

When I chenged to protostar template the module was not ativated there, as so all joomshopping component worked like a charm.


Letzte Änderung: 07.12.2016 13:15
 
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