Download Files

17.02.2015 11:12
#1
MarketingIHL
Joomshopping forum user no avatar
Name: Lizanne
21.11.2014
Posts: 6
Quote
Download Files

Hi there, I have pdf files which I have added to my product pages and I can see have been uploaded to the /components/com_jshopping/files/demo_products/ directory. When I click on the download button however I get the following 404 error. 'The requested URL /index.php was not found on this server.'.

Am I missing a component or some configuration?


Joomla: Joomla! 1.7.0 Stable
JoomShopping: Version 1.7.0
PHP: 5.4.37
 
17.02.2015 15:08
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16508
Quote
Aw: Download Files

url page?

 
17.02.2015 16:07
#3
MarketingIHL
Joomshopping forum user no avatar
Name: Lizanne
21.11.2014
Posts: 6
Quote
Aw: Download Files

Apologies, the URL is http://www.inelcohunter.org.uk/2014B/index.php/suppliers/amphenol/amphenol-connectors/product/view/1/1

The website is still being developed.

 
17.02.2015 20:57
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16508
Quote
Aw: Download Files

Problem in your configuration or .httacces or special component or ...

redirect to ... /index.php?option=com_download-monitor&file

 
18.02.2015 11:10
#5
MarketingIHL
Joomshopping forum user no avatar
Name: Lizanne
21.11.2014
Posts: 6
Quote
Aw: Download Files

Hi there, thanks for your reply.

- I had a look at Joomla .htaccess file which allows for rewrite rules - not sure what to do there?
- Checked my Joomla configuration file... can't see any obvious issues but then again I am not sure what I would be looking for?
- In my components folder, I don't have a com_download-monitor directory. Do you think that this is a component that I am missing?

 
18.02.2015 12:13
#6
MarketingIHL
Joomshopping forum user no avatar
Name: Lizanne
21.11.2014
Posts: 6
Quote
Aw: Download Files

Hi, I have figured it out.
I just needed to install & configure Joomla Download Monitor Component.
It is working now, thank you.

 
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