Nor order email sent

No order email sent

No Order Email sent to Customer or Admin

When purchaser places an order, neither admin or purchaser receives an email. The only notification either receives is the Paypal email.

I have setup email in Joomla (Contact Form works) and setup email in Joomshopping Configuration.

If I update order stats to Shipped, and tick Notify User, they do receive an email.

I have selected PDF Invoice to the Customer & PDF Invoice to the Admin. I have checked my Spam folder.

I have previewed the PDF Invoice in Shop Info, and this is correctly created.

I cannot see an option to Send email to Admin, or Send email to Customer.

I looked in components\com_jshopping\controllers\checkout.php (version 4.11.1 18.12.2014) and cannot see the line $checkout->sendOrderEmail($order->order_id);


Can you help please?

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Aw: Nor order email sent

orders status in
admin / joomshopping / orders


paid/pending?

screenshot?

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Aw: Nor order email sent

Order show as Paid.

Then I change to Shipped, and notify customer.

They then get basic confirmation email.

I only accept Paypal.

Screenshot of Paypal config:

http://blocksignalling.co.uk/pics/2016-01-28_141815.jpg

Screenshot of the order page:

http://blocksignalling.co.uk/pics/2016-01-28_142039.jpg

Aw: Nor order email sent

Bump to see if there are any further ideas on this?

Thanks.

Aw: Nor order email sent

Try use payment (Cash on delivery)
email send?

Error after update joomhopping or your changes?

Aw: Nor order email sent

When I enabled Cash on Delivery (ticked Published), then made a trial purchase, COD was selected by default (there was no Paypal option shown).

After the page confirming the address, and allowing the purchaser to add a note in the box, the next page was just blank (all white). The url of that page was ....index.php/shop/checkout/step5save

Aw: Nor order email sent

It may be remnants of a previous install causing problems.

Do you have a link to instructions to perform a clean install?

Aw: Nor order email sent

joomla configuration
error reporting maximim

Aw: Nor order email sent

Joomla>Global Configuration>Server Tab>Error Reporting>Maximum


Error shown is:

Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 7864320 bytes) in /home/sites/blocksignalling.co.uk/public_html/components/com_jshopping/lib/tcpdf/unicode_data.php on line 16462

Tried adding:

ini_set('memory_limit','64M'); just below the <?php at top of page in /index.php and adminsitrator/index.php.

But no I just see a blank screen (there is no error shown now).

Aw: Nor order email sent

My mistake, the change in index.php in the root had not taken effect as permissions for the file were 444.

Changed them for 644 and added

ini_set('memory_limit','128M'); just below the <?php at top of page in /index.php and administrator/index.php.

Change back to 444.

SUCCESS !!

Emails now coming through.