Missing orders

25.04.2016 00:23
#1
polkost
Joomshopping forum user no avatar
Name: AAA
17.05.2013
Posts: 11
Quote
Missing orders

Hi there,

Sometimes, no idea why, some orders could be lost: no email (only email with payment confirmation from PayPal) and no order in admin panel.

So my orders manager looks:order 292, order 293, order 295, order 296.
So orders 294 doesn't exist in admin panel and noe email.

Problem was with 4.10.5, made today update, but can't test it, because orders doesn't lost every time, just sometimes.


Joomla: 3.5.1
JoomShopping: 4.10.5
PHP: 5.3.29
 
25.04.2016 07:51
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Missing orders

Admin / shop / Orders
filter: Not finished: show

 
25.04.2016 11:54
#3
polkost
Joomshopping forum user no avatar
Name: AAA
17.05.2013
Posts: 11
Quote
Aw: Missing orders

Thanks a lot. It's there.

But why it is not finished? PayPal problem?
Because payment via PayPal was done

 
25.04.2016 13:08
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Missing orders

payment is not completed
or
payment error

see log
https://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/forum/posts/7/4514.html?lang=en

 
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