Where are the email templates located?

12.07.2016 19:27
#1
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Where are the email templates located?

I want to edit the templates that get sent to the users.

Where is the template located that gets sent once they have an order status update?

Also, I have the add-on: JoomShopping Addon Userregistration - where is the template located for the email that gets sent to the user showing them their new registration details for the website?

 
12.07.2016 20:19
#2
FrankG.
User FrankG.
Name: Frank Gottwals
30.11.2011
Posts: 671
Quote
Aw: Where are the email templates located?

Individual text for order status
https://www.webdesigner-profi.de/joomla-webdesign/shop/addons/individual-text-for-order-status.html?lang=en

 
12.07.2016 22:58
#3
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Aw: Where are the email templates located?



Thanks Frank. I have that installed but editing that file does not actually change anything in the emails?

It also doesn't allow me to edit anything in the auto registration email that the customer receives.

 
12.07.2016 23:23
#4
FrankG.
User FrankG.
Name: Frank Gottwals
30.11.2011
Posts: 671
Quote
Aw: Where are the email templates located?

language/en-GB/en-GB.com_user.ini search for COM_USERS_EMAIL_REGISTERED_BODY_NOPW

better you create a language override

 
12.07.2016 23:32
#5
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Aw: Where are the email templates located?

Uninstalling and reinstalling the add-on seems to have made it recognize the add-on.

However none of these setting work or populate any details from the customer:

Order details: {order_detail_url}
Comments on your Order: {comment}
{company}
{address}
{zip} {city}
{country}
{state}
Phone: {phone}
Fax: {fax}

So there has to be data getting mixed up from somewhere.


Letzte Ă„nderung: 12.07.2016 23:32
 
12.07.2016 23:38
#6
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Aw: Where are the email templates located?

There is definitely something wrong with the add-on.

Here is what I have it set to send when someone's status changes to refunded:

Hi {first_name} {last_name},
the Status of your Order No. {order_number} has been changed
New Status is: {order_status}
Order details: {order_detail_url}
Comments on your Order: {comment}
{company}
{address}
{zip} {city}
{country}
Phone: {phone}
Fax: {fax}


However, here is what the email that gets sent says:


Hi XXXX XXXXXX,
the Status of your Order No. 00003074 has been changed New Status is: Refunded


So as you can see, the 2 do not match up at all so it is getting the email template from some where other than the add-on?

 
13.07.2016 08:45
#7
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16494
Quote
Aw: Where are the email templates located?

Set message for all status and language.

 
13.07.2016 21:02
#8
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Aw: Where are the email templates located?

webdesigner - 13.07.2016 08:45
Set message for all status and language.



I have them all set and they are not functioning as they should?

Aw: Where are the email templates located?

Aw: Where are the email templates located?

But this is all that gets sent in the email that the customer receives:

Aw: Where are the email templates located?

Also, where is the email template for the auto registration add-on?


Letzte Ă„nderung: 13.07.2016 21:04
 
14.07.2016 07:59
#9
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16494
Quote
Aw: Where are the email templates located?

url?
admin login?
privat

 
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