Problems on creating thumbs and moving original product image

18.11.2016 21:15	#1
charo1989 Name: charo1989 24.11.2010 Posts: 15	Problems on creating thumbs and moving original product image Hi, first, many thanks for your great work! I have a problem with product images: when I add images to product, if the option "by configuration" for thumbs and full images is selected, only the full image will be created. Thumb and original images are not displayed in product_img folder on root directory of the site. Can you help me please? Many thanks Alessandro

18.11.2016 22:03	#2
admin (Support Team) Name: Admin 05.08.2010 Posts: 25938	Aw: Problems on creating thumbs and moving original product image error? file format? size? try other file.

19.11.2016 08:39	#3
charo1989 Name: charo1989 24.11.2010 Posts: 15	Aw: Problems on creating thumbs and moving original product image I tried with different files in different formats (gif, jpg and png) and file size is about 300kbyes. I see no errors in error_log, just the images won't be created. If you want I can give you admin credentials to do a quick check Many Many thanks Alessandro

19.11.2016 08:55	#4
admin (Support Team) Name: Admin 05.08.2010 Posts: 25938	Aw: Problems on creating thumbs and moving original product image Send mt access. (privat message)

21.11.2016 11:05	#5
charo1989 Name: charo1989 24.11.2010 Posts: 15	Aw: Problems on creating thumbs and moving original product image Hi, I found the problem: in the configuration page of the shop, all images resize dimensions are setted to 0. In this condition, the full image is created but all other images not. I will send you the credential via PM Many Thanks alessandro

21.11.2016 16:00	#6
admin (Support Team) Name: Admin 05.08.2010 Posts: 25938	Aw: Problems on creating thumbs and moving original product image Configuration / image Set weight or height.