Orders not appearing in order list.

02.08.2011 11:27
#1
paulkemp39
Joomshopping forum user no avatar
Name: paul kemp
16.07.2011
Posts: 15
Quote
Orders not appearing in order list.

Hi,

I have a problem with the orders not showing in the orders tab.
after I get redirected back from PayPal I come to the thank you for your order screen but no emails are sent out and no orders show. I have tried the show and hide button but has no effect.

I am currently using cloudaccess.net as a demo host and have tried going to phpadmin to view tables but arnt allowed in that area.

Also, I have set some categorys in the shop and set three menus on front page and what I want to do is when the user clicks button one show one category and if clicks button 2 shows 2nd category etc. is this possible and how.


Any ideas.
Thanks paul Kemp


Joomla: 1.7
JoomShopping: 3.2.3
PHP: 5.3.6
MySQL: ?
Website Url: show-the-crow.cloudaccess.net

Letzte Änderung: 02.08.2011 13:23
 
05.08.2011 11:28
#2
paulkemp39
Joomshopping forum user no avatar
Name: paul kemp
16.07.2011
Posts: 15
Quote
Aw: Orders not appearing in order list.

Heres an update.
If I set the paypal payment to default and Verify data after paypal return to yes then I dont get redirected to paypal but I do see my orders in the orders screen and recieve a confirmation email.

If I set the paypal payment to other web payment and verify to yes I get redirected to paypal, make my payment then when i return to my web site I get Error businee. Order ID(order number) and no order in orders screen and the option to show or hide unfinished orders makes no difference.

If I set the paypal payment to other web paymeny and verify to No get redirected to paypal, make my payment then when i return to my web site thank you for your order screen but I dont get an order in orders screen.

If I set Paypal to default and verify to NO If I set the paypal payment to default and Verify data after paypal return to yes then I dont get redirected to paypal but I do see my orders in the orders screen and recieve a confirmation email.

Please Please some give me a clue as to where im going wrong.

 
05.08.2011 11:51
#3
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Orders not appearing in order list.

/administrator/index.php?option=com_jshopping&controller=orders

Not finished: Show

 
05.08.2011 12:00
#4
paulkemp39
Joomshopping forum user no avatar
Name: paul kemp
16.07.2011
Posts: 15
Quote
Aw: Orders not appearing in order list.

Hi,

I have set it to show but it does not change anything.

 
05.08.2011 12:51
#5
paulkemp39
Joomshopping forum user no avatar
Name: paul kemp
16.07.2011
Posts: 15
Quote
Aw: Orders not appearing in order list.

Hi,

I can now view the orders in the orders screen and recieve an email after paypal returns me to my site but I am still getting the Error business ID. The order numbers just keep coming through as the same order number on the email and on the orders screen but the Error message is incrementing as it should.
Aw: Orders not appearing in order list.


Joomla: 1.7
JoomShopping: 3.2.3
PHP: 5.3.6
MySQL: ?
Website Url: www.showthecrow.com
 
05.08.2011 13:49
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Orders not appearing in order list.

administrator/index.php?option=com_jshopping&controller=payments&task=edit&payment_id=3

Verify data after PayPal RETURN (No)

 
05.08.2011 14:06
#7
paulkemp39
Joomshopping forum user no avatar
Name: paul kemp
16.07.2011
Posts: 15
Quote
Aw: Orders not appearing in order list.

Now i dont see the order in orders tab even when I show all orders and dont recieve an email either.

 
05.08.2011 14:35
#8
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Orders not appearing in order list.

I can not say more.
See the log file joomshopping. (enable log in config)

 
05.08.2011 15:05
#9
paulkemp39
Joomshopping forum user no avatar
Name: paul kemp
16.07.2011
Posts: 15
Quote
Aw: Orders not appearing in order list.

Here is the log ( I think )


2011-08-05 13:53:13 url: /index.php?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_paypal&no_lang=1
transaction_subject=Order number 00000034
txn_type=web_accept
payment_date=05:53:06 Aug 05, 2011 PDT
last_name=User
residence_country=GB
pending_reason=unilateral
item_name=Order number 00000034
payment_gross=
mc_currency=GBP
payment_type=instant
protection_eligibility=Ineligible
verify_sign=AiPC9BjkCyDFQXbSkoZcgqH3hpacAhef6yPkK6Dbwr1HB4o8OiFVQtpC
payer_status=verified
test_ipn=1
tax=0.00
payer_email=pk_1311774336_per@billbo.co.uk
txn_id=86W93146S5068831V
quantity=1
receiver_email=pk@billbo.co.uk
first_name=Test
payer_id=QXPRXSDRH28Q2
item_number=36
handling_amount=0.00
payment_status=Pending
shipping=0.00
mc_gross=2.79
custom=
charset=windows-1252
notify_version=3.2
ipn_track_id=OVnyXnN4-myZRd04aKT3fA

2011-08-05 13:53:24 url: /index.php?option=com_jshopping&controller=checkout&task=step7&act=return&js_paymentclass=pm_paypal
CONTEXT=wtgSziM4C5x0SI-9CmKcv2vkSeTLK5P_g6HqzC__YTYkcqziFNcB84p79Ja
myAllTextSubmitID=
cmd=_flow
transaction_subject=Order number 00000034
txn_type=web_accept
payment_date=05:53:06 Aug 05, 2011 PDT
last_name=User
residence_country=GB
pending_reason=unilateral
item_name=Order number 00000034
payment_gross=
mc_currency=GBP
payment_type=instant
protection_eligibility=Ineligible
payer_status=verified
verify_sign=AFcWxV21C7fd0v3bYYYRCpSSRl31ACYxDatXOCPTBKV4ChmrxOdP24Tx
txn_id=86W93146S5068831V
payer_email=pk_1311774336_per@billbo.co.uk
test_ipn=1
tax=0.00
first_name=Test
receiver_email=pk@billbo.co.uk
quantity=1
payer_id=QXPRXSDRH28Q2
item_number=36
payment_status=Pending
handling_amount=0.00
shipping=0.00
mc_gross=2.79
custom=
charset=windows-1252
notify_version=3.2
form_charset=UTF-8

Hope this helps.

 
05.08.2011 16:07
#10
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Orders not appearing in order list.

payment_status=Pending
pending_reason=unilateral

unilateral: The payment is pending because it was made to an email address that is not yet registered or confirmed.


Letzte Änderung: 05.08.2011 16:08
 
06.08.2011 11:47
#11
paulkemp39
Joomshopping forum user no avatar
Name: paul kemp
16.07.2011
Posts: 15
Quote
Aw: Orders not appearing in order list.

is that registered in joomshop (my site) or paypal (sandbox).
Do I have to use the same email address in sandbox as i have registered on my site.

 
16.03.2012 22:44
#12
rhapsid
Joomshopping forum user no avatar
Name: Lindy
16.03.2012
Posts: 1
Quote
Aw: Orders not appearing in order list.

Hello,

I see this issue is dated some time ago, but just want to know if you came right with this issue because I had the same problem in my logfile and managed to find the solution eventually.

Let me know if you still need an answer?

Regards

Lindy Botha

 
28.06.2012 09:09
#13
kajjann
Joomshopping forum user no avatar
Name: Kajjann
22.08.2011
Posts: 3
Quote
Aw: Orders not appearing in order list.

I have the same issue and I have not found a solution yet... could U help?

 
28.06.2012 22:52
#14
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Orders not appearing in order list.

filter

Not finished: show

 
05.07.2012 21:13
#15
dabeersboys
Joomshopping forum user no avatar
Name: Matt Beers
04.12.2011
Posts: 2
Quote
Aw: Orders not appearing in order list.

I'm having the same issue.
I have followed all the steps as above. Here is my log:


2012-07-05 15:07:39 url: /index.php?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_paypal&no_lang=1
transaction_subject=6
payment_date=12:07:36 Jul 05, 2012 PDT
txn_type=web_accept
last_name=White
residence_country=US
pending_reason=unilateral
item_name=Order number 00000006
payment_gross=139.95
mc_currency=USD
payment_type=instant
protection_eligibility=Ineligible
verify_sign=AeaLG7nkjzBz8fIRBWZjHOGLbfLxArFgn5fEGMlVxE2rUh8s3.1FDe2a
payer_status=verified
test_ipn=1
tax=0.00
payer_email=seller_1328785076_biz@719man.com
txn_id=70E74598A5582631B
quantity=1
receiver_email=robert.beersii@gmail.com
first_name=Betty
payer_id=VY45G7WJUTZSE
item_number=
payer_business_name=Betty White\'s Test Store
handling_amount=0.00
payment_status=Pending
shipping=0.00
mc_gross=139.95
custom=6
charset=windows-1252
notify_version=3.4
ipn_track_id=8f3f8e904f023

 
10.07.2012 04:45
#16
dabeersboys
Joomshopping forum user no avatar
Name: Matt Beers
04.12.2011
Posts: 2
Quote
Aw: Orders not appearing in order list.

Fixed


Joomla: 2.5.4
JoomShopping: latest
PHP: 5.2
MySQL: 5.01

Letzte Änderung: 10.07.2012 04:46
 
12.07.2012 17:39
#17
onyxred
Joomshopping forum user no avatar
Name: onyx
26.01.2012
Posts: 2
Quote
Aw: Orders not appearing in order list.

what did you do to fix this?

 
12.07.2012 21:43
#18
onyxred
Joomshopping forum user no avatar
Name: onyx
26.01.2012
Posts: 2
Quote
Aw: Orders not appearing in order list.

Figured it out on my end, and it was a problem with a file in the install of Joomshopping. Basically when you go to save one of the pending orders that were hidden it would throw an error referring to a parse error expecting ')' at like 16363. The file was incomplete and paypal and the orders use the file to create the pdf's and orders in the emails. The way to fix this is to go to /components/com_jshopping/lib/tcpdf/unicode_data.php and replace the unicode_data.php with the one i found in the beta 3.8.0 and that fine is complete and now everything works.

-onyx

 
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