Orders not going through anymore

25.04.2012 10:42
#1
em
Joomshopping forum user no avatar
Name: jay
27.06.2011
Posts: 4
Quote
Orders not going through anymore

Hello

I had Joomshopping set up and it was performing well, then I had to do a full site restore to a previous date, since then the orders have not been going through properly, I get the payment but no order is logged so I do not know what they have ordered.

I though I had upgraded to 3.6.1 but it says it is still on 3.2.3, maybe this is the problem - I have tried manullay upgrading but with no success, still stuck on the same version - anyone got any ideas?

Thanks


Joomla: 2.5.4
JoomShopping: 3.2.3
PHP: 5.3.10
MySQL: 5.0.95-community-log
Website Url: http://www.stress-relief.org.uk
 
25.04.2012 12:16
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Orders not going through anymore

Payment method problem.

See
administrator/index.php?option=com_jshopping&controller=orders

Not finished: Show

 
25.04.2012 23:13
#3
em
Joomshopping forum user no avatar
Name: jay
27.06.2011
Posts: 4
Quote
Aw: Orders not going through anymore

Hi

Thanks for the reply, ok I've seen that and just discovered some orders i missed.. But can not see what is causing it, so do you have any more suggestions what it might be?

Thanks

 
26.04.2012 07:56
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Orders not going through anymore

Payment method?

 
27.04.2012 22:59
#5
em
Joomshopping forum user no avatar
Name: jay
27.06.2011
Posts: 4
Quote
Aw: Orders not going through anymore

Payment is going through ok into my paypal account, it's just not saying that it is in Joomshopping..

 
28.04.2012 08:10
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Orders not going through anymore

Problem in configuration Payment method

 
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