Hello
When the customer enters a value during registration process for an order, it is not showing in the order email. Where can I solve the problem? Can you please assist me?
Please look at the attachment.
Cheers
Vin
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15.05.2013 09:58
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ramge
Name: vin
19.03.2013
Posts: 33
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Hello When the customer enters a value during registration process for an order, it is not showing in the order email. Where can I solve the problem? Can you please assist me? Please look at the attachment. Cheers Vin |
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15.05.2013 12:17
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MahmudS
Name: MahmudS
06.07.2010
Posts: 9
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You need check this fields in admin part (JoomShopping -> Configuration -> Fields Registration) in group "Address", and then You can see it on checkout (step Address) and e-mail |
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15.05.2013 15:33
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ramge
Name: vin
19.03.2013
Posts: 33
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Hello, All the boxes are already checked, but still the information entered on "Additional Field 1" is not being displayed during the order email :-( |
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15.05.2013 16:06
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admin
(Support Team) 
Name: Admin
05.08.2010
Posts: 25919
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version? joomshopping template? |
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15.05.2013 16:12
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ramge
Name: vin
19.03.2013
Posts: 33
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Version 3.14.0 Template: Default |
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15.05.2013 16:15
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25919
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Additional fields 2 and 3 works? template changes?
Letzte Änderung: 15.05.2013 16:16
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15.05.2013 16:52
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ramge
Name: vin
19.03.2013
Posts: 33
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The fields 2 & 3 works...we have made some Translation changes to Default template...I tried the other 2 templates too. The Field 1 is not displayed in Order email :-( |
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15.05.2013 16:57
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25919
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Send me ftp and website login. (privat message) |
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15.05.2013 17:07
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ramge
Name: vin
19.03.2013
Posts: 33
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Ohhhh, my Senior Admin is on holiday and I do not have the authority to give the login... Is there anyother way to solve the problem? |
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15.05.2013 19:23
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25919
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Use original template file. See http://demo.joomshopping.com/ login: demo password: demo
Letzte Änderung: 15.05.2013 19:27
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16.05.2013 10:07
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ramge
Name: vin
19.03.2013
Posts: 33
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The template in the demo site is working (For Additional Field 1)from where can I download the template for our shop? Cheers |
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16.05.2013 12:22
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25919
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http://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/downloads.html |