Key with reward addon not working

18.07.2014 15:03
#1
harrold
Joomshopping forum user no avatar
Name: harrold
14.05.2013
Posts: 19
Quote
Key with reward addon not working

Hi there,

I orderd a couple of addons this morning but somehow the key which i downloaded with the reward addon does not work. I checked back on the order and i noticed that i hade a typing error in the domainname. Instead of www.import-vitamins.com i typed www.import-vitamins.vom.

Can it be if this causes the issues? If so, could you please change it in your systems and if not, could you tel me what might be the problem otherwise?

Harrold


Joomla: 3.3.1
JoomShopping: 4.4.0
PHP: 5.3.11
Website Url: www.import-vitamins.com/new
 
18.07.2014 16:52
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16511
Quote
Aw: Key with reward addon not working

Sended to your privat message

 
21.07.2014 08:33
#3
harrold
Joomshopping forum user no avatar
Name: harrold
14.05.2013
Posts: 19
Quote
Aw: Key with reward addon not working

Thanks for sending the key but that key is the same as the one which i already had and the problem still existst.

I do think that the problem might be that i placed the wrong domain name during ordering the products but obviously i am not sure. However, i do need the problem solved. If you look at this order: 07-KH-107633 you will see that all the addons have www.import-vitamins.vom instead of www.import-vitamins.com as domain name.

I have attached a printscreen to show the problem.
Aw: Key with reward addon not working


Joomla: 3.3
JoomShopping: 4.4.0
Website Url: www.import-vitamins.com
 
21.07.2014 10:07
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16511
Quote
Aw: Key with reward addon not working

url?
admin login?
(privat)

 
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