Bill Picture Issues with https / Outlook

30.11.2014 01:15
#1
honolda
User honolda
Name: Alexander
01.04.2012
Posts: 27
Quote
Bill Picture Issues with https / Outlook

Hello,

after using the https option for the frontend shop some emails (bills) send with https product picture urls wich cant be displayed by i.e outlook and some other mail software.

Maybe only customers who use the ssl option by processing the order generate the ssl pictures in the mail?

how is it possible to fix this issue and how is it possible to generally send emails without https product picture urls?

Thank you!

Greetings,
Alexander.

 
30.11.2014 15:03
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Bill Picture Issues with https / Outlook

Error?
screenshot?

 
30.11.2014 16:15
#3
honolda
User honolda
Name: Alexander
01.04.2012
Posts: 27
Quote
Aw: Bill Picture Issues with https / Outlook

It does not show a error because the email will be created but the images in the email html bill overview could not displayed.
The images are included in the html mail overview part with https urls wich are not displayed from i.e. outlook.
Aw: Bill Picture Issues with https / Outlook

following the html part of the email
---------------------------------
Artikel



Artikelbezeichnung Anzahl Einzelpreis Gesamtpreis

<https://www.liquidezigarette.de/components/com_jshopping/files/img_products/thumb_db1cbfa2e7f87574cf539f98fa5fa6d5.jpg> e Liquid Grapefruit 10ml

Nikotinstärke: 0mg
Zubehör: -

1.00 4,99 EUR
inkl. 19 % MwSt.
4,99 EUR
inkl. 19 % MwSt.

<https://www.liquidezigarette.de/components/com_jshopping/files/img_products/thumb_bd3364fd9b79df72773123d0b3e610d2.jpg> e Liquid Cola 10ml

Nikotinstärke: 6mg
Zubehör: -

1.00 4,99 EUR
inkl. 19 % MwSt.
4,99 EUR
inkl. 19 % MwSt.

<https://www.liquidezigarette.de/components/com_jshopping/files/img_products/thumb_df4f324ae692d8ed2b603943faa32621.jpg> e Liquid Wassermelone 10ml

Nikotinstärke: 0mg
Zubehör: -

1.00 4,99 EUR
inkl. 19 % MwSt.
4,99 EUR
inkl. 19 % MwSt.

<https://www.liquidezigarette.de/components/com_jshopping/files/img_products/thumb_Fotolia_42416712_XS.jpg> e Liquid Nougat 10ml

Nikotinstärke: 6mg
Zubehör: -


Letzte Änderung: 30.11.2014 16:19
 
01.12.2014 08:19
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Bill Picture Issues with https / Outlook

if disable ssl?

 
01.12.2014 22:27
#5
honolda
User honolda
Name: Alexander
01.04.2012
Posts: 27
Quote
Aw: Bill Picture Issues with https / Outlook

if i disable the ssl option for the webshop the pictures show without https in the mails.
but we want to use the ssl option. how can we fix the issue with the pictures?
it should be possible to define email urls without https?

 
02.12.2014 08:09
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Bill Picture Issues with https / Outlook

Change file
\components\com_jshopping\templates\default\checkout\orderemail.php

Change code

<img src="<?php print $this->config->image_product_live_path?>/<?php if ($prod->thumb_image) print $prod->thumb_image; else print $this->noimage;?>" align="left" style="margin-right:5px;">

to

<img src="http://...../<?php if ($prod->thumb_image) print $prod->thumb_image; else print $this->noimage;?>" align="left" style="margin-right:5px;">

 
07.01.2015 22:46
#7
honolda
User honolda
Name: Alexander
01.04.2012
Posts: 27
Quote
Aw: Bill Picture Issues with https / Outlook

Thank you very much! Works great! Problem is solved.

 
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