Google export problems and questions

24.08.2013 20:12
#1
mashut
Joomshopping forum user no avatar
Name: Maria
01.07.2013
Posts: 46
Quote
Google export problems and questions

Today I've purchased Google Export tool. I've downloaded the latest version 4.1.0 on Joomla 2.5 multilingual website.

1. The feed in German was downloaded OK, but the English feed was not downloaded in google merchant center, the reason is XML errors in line 1 (as Google reports):
XML formatting error - Error
Our system encountered an error when processing your data feed.
Learn more.
Examples:
Line No.1
Column No.1


Here is my English feed:
http://www.afstyle.eu/components/com_jshopping/files/importexport/googleproductexport/data_feed.txt

Could you please tell me what to do with this error?

2. As I have a multilingual website I need to change currencies for my feeds, but I did't find this option in the tool (I've also bought "Currency to country" addon, but it didn't help either). How can I set a necessary currency for my feeds?

3. I am using dependent attributes for most of the products. Each attribute of the product has its own price. Google export tool renders only the price of the first attribute of the product. Is it possible to add attributes with the prices to the feed? Here is the example of one of such products with multiple prices:
http://www.afstyle.eu/de/shop/3d-rueckwaende/amazonas


Joomla: 2.5
JoomShopping: 3.15.3
PHP: 5.3
Website Url: http://www.afstyle.eu/

Letzte Änderung: 24.08.2013 20:17
 
24.08.2013 20:29
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
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Aw: Google export problems and questions

1. Format csv (Not xml)

 
24.08.2013 20:38
#3
mashut
Joomshopping forum user no avatar
Name: Maria
01.07.2013
Posts: 46
Quote
Aw: Google export problems and questions

I cannot understand, it's a feed generated by Google export tool. I've downloaded the same structured German and Czech feeds and Google accepted them:
http://www.afstyle.eu/components/com_jshopping/files/importexport/googleproductexport/data_feed_cz.txt
Can you explain to me why the English feed is not accepted by Google?

Attached is the Google export tool, from which I generate the feeds.
Aw: Google export problems and questions


Letzte Änderung: 24.08.2013 20:44
 
24.08.2013 20:52
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
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Aw: Google export problems and questions

See google configuration feed (CSV not XML)

 
25.08.2013 07:59
#5
mashut
Joomshopping forum user no avatar
Name: Maria
01.07.2013
Posts: 46
Quote
Aw: Google export problems and questions

Yes, now I've finally understood you. The settings of my English feed in Google merchant center was wrong. Instead of txt (or csv format) I had XML set :)

Now the important question for me is the possibility of changing currency. I have EURO in all my feeds, but in Czech Republic, in UK and in Switzerland there are other currencies, so google does not accept my feeds in these countries now... I've also bought Currency to country addon and set the appropriate currency to each language, but it also doesn't help, all the feeds have the main currency.

Is it possible to change the currency in the feeds anyhow?


Letzte Änderung: 25.08.2013 08:18
 
25.08.2013 20:38
#6
webdesigner
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User webdesigner
Name: Admin
05.08.2010
Posts: 16513
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Aw: Google export problems and questions

No.
Will be later.

 
26.08.2013 08:39
#7
mashut
Joomshopping forum user no avatar
Name: Maria
01.07.2013
Posts: 46
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Aw: Google export problems and questions

Thank you, we will be looking forward!

It'd be perfect if the export tools would also include the possibility of generating each dependent attribute of the product with its own price. In that case both Goolgle export tool and XML would be a perfect solution for export...


Letzte Änderung: 26.08.2013 08:40
 
30.08.2013 20:33
#8
webdesigner
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Name: Admin
05.08.2010
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Aw: Google export problems and questions

Install "Addon Google export 4.2.0 "

 
01.09.2013 08:36
#9
mashut
Joomshopping forum user no avatar
Name: Maria
01.07.2013
Posts: 46
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Aw: Google export problems and questions

Thanks! I'll try it now!

 
01.09.2013 08:45
#10
mashut
Joomshopping forum user no avatar
Name: Maria
01.07.2013
Posts: 46
Quote
Aw: Google export problems and questions

I've tried it. It's OK, except one thing. The currency of the delivery cost does not change (it always remains in the main currency)...


Letzte Änderung: 01.09.2013 08:45
 
02.09.2013 07:39
#11
mashut
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Name: Maria
01.07.2013
Posts: 46
Quote
Aw: Google export problems and questions

Could you please let me know if it is possible to make the delivery costs also change currency?

 
02.09.2013 10:08
#12
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Google export problems and questions

Install "Addon Google export 4.2.1"

 
03.09.2013 09:50
#13
mashut
Joomshopping forum user no avatar
Name: Maria
01.07.2013
Posts: 46
Quote
Aw: Google export problems and questions

Another error in the export tool. All the links to the products are generated incorrectly. E.g., in German feed this link is generated:
http://www.afstyle.eu/de/shop/3d-backgrounds/borneo
instead of:
http://www.afstyle.eu/de/shop/3d-rueckwaende/borneo
(English aliases are used instead of German).
So the products are downloaded with a lot of errors in Google merchant center...
Only the links of the main language are correct (in my case English).


Letzte Änderung: 03.09.2013 10:00
 
04.09.2013 08:52
#14
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Google export problems and questions

Addon Google export 4.2.2

 
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