Paypal payment orders (Not finished) state

13.01.2016 22:37
#1
AzMandius
User AzMandius
Name: Eugen
01.07.2014
Posts: 14
Quote
Paypal payment plugin, orders in (Not finished) state

Hello,
This is a known issue, but i could not solve mine.

Log config:


yet
/components/com_jshopping/log/payment.log
and
/components/com_jshopping/log/error.log
are empty.

PayPal plugin config:


Any ideas?
Thanks a lot!


Joomla: 2.5.21
JoomShopping: 3.20.2
PHP: 5.3.28
MySQL: 5.1.73
Website Url: http://ivacademy.ru/

Letzte Ă„nderung: 06.10.2016 08:16
 
14.01.2016 08:08
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: Paypal payment orders (Not finished) state

Paypal not send norify or your server block paypal request.

 
24.01.2016 20:40
#3
fabius
Joomshopping forum user no avatar
Name: fabio
06.03.2012
Posts: 18
Quote
Aw: Paypal payment orders (Not finished) state

Hello, I have the same problem.
paypal payment, it worked correctly until December 2015 but later: status of the order is not complete and no email notification.
why?? ideas?
Thanks so much

 
26.06.2016 23:50
#4
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Aw: Paypal payment orders (Not finished) state

SOLUTION!! SOLUTION!! SOLUTION!! SOLUTION!! SOLUTION!! SOLUTION!!

I fixed it after days and days of searching and testing, I finally got it corrected so hopefully this helps others not have to go through all the problems I did!!

First - Check to make sure you are using at least PHP4 or higher. If you are not - None of this will work for you!
Second - Go to your pm_paypal.php file and change the following line:

curl_setopt($ch, CURLOPT_SSLVERSION, $pmconfigs['CURLOPT_SSLVERSION']);
(This is about line 87 in the pm_paypal file)

CHANGE TO:

curl_setopt($ch, CURLOPT_SSLVERSION, CURL_SSLVERSION_TLSv1_2 );


This should be enough for most people and allow the orders to finish properly and the emails to be sent.

IF NOT - then also do the steps here - ONLY IF THE ABOVE 2 STEPS DO NOT FIX THE PROBLEM:

Third - Go to this page https://gist.github.com/VersatilityWerks/5719158/download to get a clean copy of the file cacert.pem

NOTE - Any method involving windows notepad or other editors corrupts the file and gives the cURL error 60 etc and it messes it up and won't work.

Fourth - Take that newly saved file and upload it anywhere on your server you want. I put mine in the PHP/Extras folder just to keep everything together.

Fifth - Now go to your PHP.ini file and find the line:

;curl.cainfo =


CHANGE IT TO

curl.cainfo = "[pathtothisfile]\cacert.pem"


Sixth - Restart your server!

That's it!

If you do not have access to your server then contact your administrator.

After these steps, your orders will complete / finish correctly and the emails will be sent assuming all the other settings and configurations are correct.

Hopefully this helps everyone else who is experiencing the same issues!

 
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