Digital Products - Proof of Download

28.02.2016 13:15
#1
Einszweidrei
Joomshopping forum user no avatar
Name: Olaf
09.02.2016
Posts: 9
Quote
Digital Products - Proof of Download

Hello,

I am planning on selling digital products and everything is set up and working fine (so far).

However, once the client has paid via Paypal and they have received their download link, how can I proove that they actually downloaded?

From what I read on the net it is my obligation as a seller to proove that the client has actually downloaded, otherwise they can claim they didn't, open up a case with Paypal and ask for a refund (this refers to German law, wouldn't know about other countries but I guess it applies to all of the EU).

Many thanks for your help,
Einzweidrei


JoomShopping: 4.12.0
 
28.02.2016 15:10
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Digital Products - Proof of Download

See admin / order / your order

See bottom
Dosnloads count / time

 
28.02.2016 15:58
#3
Einszweidrei
Joomshopping forum user no avatar
Name: Olaf
09.02.2016
Posts: 9
Quote
Aw: Digital Products - Proof of Download

Thanks, excellent!

As I could not spot any further options though, you cannot limit the number of downloads per link (e.g. to 1) and the link, does it ever expire?

 
28.02.2016 16:32
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Digital Products - Proof of Download

Configuration / other config
Max total of download sale file
Max total of day sale file

 
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