PayPal Plus - Lastschrift not working

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09.03.2016 13:11
#1
Dingens
Joomshopping forum user no avatar
Name: Rolf Wagels
28.03.2012
Posts: 144
Quote
PayPal Plus - Lastschrift not working

Hey
I have tried to pay with Lastschrift to buy the PayPal plus extension on your website here and it failed . Now I have installed PayPal plus on my website, it works fine with credit card, but it also fails with Lastschrift.
All I get is: Transaction cancelled (Zahlung abgebrochen, on both your website and on mine (www.bodhran-info.de)
Any ideas what's going wrong?
Thanks
Rolf

 
09.03.2016 21:02
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: PayPal Plus - Lastschrift not working

no joomshopping error.
see PayPal docs.

 
09.03.2016 21:55
#3
Dingens
Joomshopping forum user no avatar
Name: Rolf Wagels
28.03.2012
Posts: 144
Quote
Aw: PayPal Plus - Lastschrift not working

I checkd the docs, but can't find anything, sorry.
Any hints?
Thanks
Rolf

 
09.03.2016 22:22
#4
Dingens
Joomshopping forum user no avatar
Name: Rolf Wagels
28.03.2012
Posts: 144
Quote
Aw: PayPal Plus - Lastschrift not working

Also, there are no errors in the PayPal developer backend.
All is green, but it says: Zahlung abgebrochen.
What needs to be done? What are you doing, since it is not working for you as well?
Thanks
Rolf

 
10.03.2016 07:48
#5
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: PayPal Plus - Lastschrift not working

Screenshot error?

 
10.03.2016 09:43
#6
Dingens
Joomshopping forum user no avatar
Name: Rolf Wagels
28.03.2012
Posts: 144
Quote
Aw: PayPal Plus - Lastschrift not working

Same as in your webshop :-)
Here are all the screens:
Aw: PayPal Plus - Lastschrift not working


Aw: PayPal Plus - Lastschrift not working


Aw: PayPal Plus - Lastschrift not working


Aw: PayPal Plus - Lastschrift not working


Aw: PayPal Plus - Lastschrift not working

I tried different accounts. I also tried IBAN.

Since it is not working in your shop either, it seems to be a bigger problem.
Thanks for any help!
Rolf

 
10.03.2016 13:38
#7
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: PayPal Plus - Lastschrift not working

send me payment log file
or
ftp?
(privat)

 
10.03.2016 14:45
#8
Dingens
Joomshopping forum user no avatar
Name: Rolf Wagels
28.03.2012
Posts: 144
Quote
Aw: PayPal Plus - Lastschrift not working

Thanks
you got PM
Cheers
Rolf

 
22.03.2016 10:31
#9
Dingens
Joomshopping forum user no avatar
Name: Rolf Wagels
28.03.2012
Posts: 144
Quote
Aw: PayPal Plus - Lastschrift not working

Hey
It's still not working.
I just tried to use it here in your shop and Lastschrift is not working in your shop. Are you not interested that it works for you?
Cheers
Rolf

 
23.03.2016 17:45
#10
Dr.Rivera
Joomshopping forum user no avatar
Name: Jürgen
13.09.2010
Posts: 2251
Quote
Aw: PayPal Plus - Lastschrift not working

Hello,

I have not this addon, but I want to know:
Any News? I am interested.

@webdesigner
This problem with "Lastschrift" could be solved?

Thank you and greetings


Letzte Änderung: 23.03.2016 18:33

Nicht ganz aktuell, aber vielleicht doch noch für einige hilfreich, das E-Book Joomshopping.
Bei Amazon (kindl) und xinxii (ePub):

http://www.amazon.de/JoomShopping-Joomla-Shop-Online-Shop-ebook/dp/B005L9D8MC

http://www.xinxii.com/joomshopping-der-joomla-shop-p-339561.html
 
24.03.2016 13:56
#11
Dingens
Joomshopping forum user no avatar
Name: Rolf Wagels
28.03.2012
Posts: 144
Quote
Aw: PayPal Plus - Lastschrift not working

Hey
There was an update in the last few days, I installed it, but nothing has changed regarding Lastschrift.
I start to feel sorry I paid for an extension that is not working properly. Not only on my site, but also here in the very own shop of webdesigner!
Cheers
Rolf

 
24.03.2016 15:27
#12
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: PayPal Plus - Lastschrift not working

Not problem in script
(not error in paypal api response)
Contact to support paypal

problem in your Bank data or ...


Letzte Änderung: 24.03.2016 15:29
 
24.03.2016 21:58
#13
Dingens
Joomshopping forum user no avatar
Name: Rolf Wagels
28.03.2012
Posts: 144
Quote
Aw: PayPal Plus - Lastschrift not working

Look, it is also not working on your site!
How can it be in my bank data?
I just tried to order "configurable product" again on your site! Please check your orders!
I tried to pay with two different accounts. I tried IBAN and I tried the old account number and banking number.
So I tried all I can. And it never worked.
Please, can you check your order list to see that you have the same problem in your shop?
Thanks
Rolf
Aw: PayPal Plus - Lastschrift not working

 
25.03.2016 08:16
#14
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: PayPal Plus - Lastschrift not working

You enter the data on the page Paypal -
paypal redirect your to page cancel.
(NO my script!)

We wrote Paypal - waiting for a response.

Contact to support paypal also.


Letzte Änderung: 25.03.2016 08:16
 
25.03.2016 13:47
#15
Dingens
Joomshopping forum user no avatar
Name: Rolf Wagels
28.03.2012
Posts: 144
Quote
Aw: PayPal Plus - Lastschrift not working

Hey
Thanks for getting in touch with PayPal.
I will try the same!
Is there a way to switch off "Lastschrift" until we solved the problem?
Cheers
Rolf


Letzte Änderung: 25.03.2016 13:47
 
25.03.2016 20:35
#16
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: PayPal Plus - Lastschrift not working

no option in shop
see paypal option.

 
25.03.2016 21:23
#17
Dingens
Joomshopping forum user no avatar
Name: Rolf Wagels
28.03.2012
Posts: 144
Quote
Aw: PayPal Plus - Lastschrift not working

Hey
Thanks!
I looked at PayPal, but did not find any option. Can you tell me where I can switch off Lastschrift?
This would solve the problem for me!
Thanks again
Rolf

 
29.03.2016 14:28
#18
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: PayPal Plus - Lastschrift not working

We got a message from paypal. it is a problem from your account. If you need more information you have to book our paypal integration service and we can give further informations…

 
29.03.2016 15:30
#19
Dingens
Joomshopping forum user no avatar
Name: Rolf Wagels
28.03.2012
Posts: 144
Quote
Aw: PayPal Plus - Lastschrift not working

Hey
I am not sure what this means.
With what account? The two bank accounts I have tried to pay with here on your website while testing?
Or with may PayPal account?
PM me for details regarding the integration service..
Cheers
Rolf

 
31.03.2016 22:32
#20
Dingens
Joomshopping forum user no avatar
Name: Rolf Wagels
28.03.2012
Posts: 144
Quote
Aw: PayPal Plus - Lastschrift not working

hello?
I haven't seen the PayPal integration service anywhere..
Cheers
Rolf

 
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