Barclaycard epdq not returning orders

08.05.2016 13:28
#1
redfrog
Joomshopping forum user no avatar
Name: Jon
26.07.2013
Posts: 18
Quote
Barclaycard epdq not returning orders

Hi I've got a problem with the Barclaycard epdq plugin.

You got the plugin working in test mode and it was fine.

I copied all the settings you made to the live account and the live account is not returning the orders to the system so orders are not being emailed out.

I've checked the settings on both test and live to make sure they are identical and I can't see a problem.

Any ideas please?


Joomla: 3.4.8
JoomShopping: 4.12.2
Website Url: www.bottledgasbournemouth.co.uk
 
08.05.2016 20:33
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Barclaycard epdq not returning orders

See
log/paymentdata.log

test data?
live data?

 
09.05.2016 15:38
#3
redfrog
Joomshopping forum user no avatar
Name: Jon
26.07.2013
Posts: 18
Quote
Aw: Barclaycard epdq not returning orders

it seems that the paymentdata.log has only recorded to 19-04-2016 - there are no records after that.

The ftp login I pm'd a couple of weeks ago is still active if you wish to take a look yourself.

 
09.05.2016 19:54
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16513
Quote
Aw: Barclaycard epdq not returning orders

url?
admin login?
ftp?

 
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