PayPal not showing summary of purchase and no pdf mailed when using PayPal

21.11.2011 00:30
#1
artist57
Joomshopping forum user no avatar
Name: Eric Peterson
19.10.2011
Posts: 10
Quote
PayPal not showing summary of purchase and no pdf mailed when using PayPal

A little frustrated. Great interface.

1. But, when using the PayPal option, after confirmation and redirection to PayPal, it shows only the Order ID, Quantity, and Price. Not the items purchased. This same problem exists in the accompanying emails from PayPal to both the customer and the merchant.

2. Also, no PDF email is sent out when the order is placed. It will send out with any other payment option.

3. After completing a purchase with PayPal, on the administration panel, the order is accompanied by a lock on the order, and will not allow updating, and status is not editable.
PayPal not showing summary of purchase and no pdf mailed when using PayPal


Joomla: Joomla! 1.7.3 Stable [ Ember ] 14-Nov-2011 14:00 GMT
JoomShopping: 3.2.7
PHP: 5.2.5
MySQL: 5.0.91
Website Url: http://184.154.231.7/~quickabr/
 
22.11.2011 21:19
#2
artist57
Joomshopping forum user no avatar
Name: Eric Peterson
19.10.2011
Posts: 10
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

I just noticed an error message on the PayPal configuration...

Warning: array_key_exists() [function.array-key-exists]: The second argument should be either an array or an object in /home/quickabr/public_html/libraries/joomla/application/component/model.php on line 217

Any suggestions on how to fix this?

 
26.11.2011 21:08
#3
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

artist57 - 21.11.2011 00:30
A little frustrated. Great interface.

1. But, when using the PayPal option, after confirmation and redirection to PayPal, it shows only the Order ID, Quantity, and Price. Not the items purchased. This same problem exists in the accompanying emails from PayPal to both the customer and the merchant.

2. Also, no PDF email is sent out when the order is placed. It will send out with any other payment option.

3. After completing a purchase with PayPal, on the administration panel, the order is accompanied by a lock on the order, and will not allow updating, and status is not editable.
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal


Problem payment method.
Enable log.
See log.

 
26.11.2011 21:12
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

artist57 - 22.11.2011 21:19
I just noticed an error message on the PayPal configuration...

Warning: array_key_exists() [function.array-key-exists]: The second argument should be either an array or an object in /home/quickabr/public_html/libraries/joomla/application/component/model.php on line 217

Any suggestions on how to fix this?


I not see error.

Version. joomla, joomshopping?
Screenshot?

 
27.11.2011 17:41
#5
artist57
Joomshopping forum user no avatar
Name: Eric Peterson
19.10.2011
Posts: 10
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

The error is on the PayPal configuration
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

The file that it's referring to (model.php)is the file that creates the product list in Joomla. Appears to be the same script whether it's Joomla 1.5, 1.6, or 1.7.


Joomla: Joomla! 1.7.3 Stable
JoomShopping: 3.2.7
PHP: 5.2.17
MySQL: 5.0.91

Letzte Änderung: 27.11.2011 18:27
 
27.11.2011 17:49
#6
artist57
Joomshopping forum user no avatar
Name: Eric Peterson
19.10.2011
Posts: 10
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

webdesigner - 26.11.2011 21:08
artist57 - 21.11.2011 00:30
A little frustrated. Great interface.

1. But, when using the PayPal option, after confirmation and redirection to PayPal, it shows only the Order ID, Quantity, and Price. Not the items purchased. This same problem exists in the accompanying emails from PayPal to both the customer and the merchant.

2. Also, no PDF email is sent out when the order is placed. It will send out with any other payment option.

3. After completing a purchase with PayPal, on the administration panel, the order is accompanied by a lock on the order, and will not allow updating, and status is not editable.
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal


Problem payment method.
Enable log.
See log.


_______________________________________________________

I'm guessing that the enable log that you're referring to is under "Configuration", "General", and clicking the box "Save Info to Logfile".

Where to I "See Log"?

 
28.11.2011 08:00
#7
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

components\com_jshopping\log\payment.log
components\com_jshopping\log\paymentdata.log

 
28.11.2011 15:53
#8
gatekeepa1
Joomshopping forum user no avatar
Name: gatekeepa1
06.09.2011
Posts: 10
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

Same Problem here.

joomshopping 3.2.7
joomla 1.7.3

payment.log

2011-11-28 15:50:26 Error response. Order ID 17

paymentdata.log

2011-11-28 15:49:33 url: /index.php?option=com_jshopping&controller=checkout&task=step7&act=return&js_paymentclass=pm_paypal
transaction_subject=Bestell-Nr 00010013
txn_type=web_accept
payment_date=06:43:28 Nov 28, 2011 PST
last_name=User
residence_country=US
pending_reason=unilateral
item_name=Bestell-Nr 00010013
payment_gross=
mc_currency=EUR
business=mgrube@grube-verlag.de
payment_type=instant
protection_eligibility=Ineligible
payer_status=verified
verify_sign=AFcWxV21C7fd0v3bYYYRCpSSRl31ArjUocKK-awTyxYCUXCKVUc8Lhgw
txn_id=9W441403R9657963S
payer_email=kaufen_1322222801_per@grube-verlag.de
tax=0.00
test_ipn=1
first_name=Test
receiver_email=mgrube@grube-verlag.de
quantity=1
payer_id=34KPGMYR9DHYU
item_number=16
payment_status=Pending
handling_amount=0.00
shipping=0.00
mc_gross=19.95
custom=
charset=windows-1252
notify_version=3.4
merchant_return_link=click here
form_charset=UTF-8
Itemid=101

2011-11-28 15:50:26 url: /index.php?option=com_jshopping&controller=checkout&task=step7&act=notify&js_paymentclass=pm_paypal&no_lang=1
transaction_subject=Bestell-Nr 00010014
txn_type=web_accept
payment_date=06:50:22 Nov 28, 2011 PST
last_name=User
residence_country=US
pending_reason=unilateral
item_name=Bestell-Nr 00010014
payment_gross=
mc_currency=EUR
business=mgrube@grube-verlag.de
payment_type=instant
protection_eligibility=Ineligible
verify_sign=Adtw42.kfx-vTd4eqVftXGbBvcRyA4-vgIY05Y09XBKcuynntgRz9S9k
payer_status=verified
test_ipn=1
tax=0.00
payer_email=kaufen_1322222801_per@grube-verlag.de
txn_id=84W152109H330290P
quantity=1
receiver_email=mgrube@grube-verlag.de
first_name=Test
payer_id=34KPGMYR9DHYU
item_number=17
handling_amount=0.00
payment_status=Pending
shipping=0.00
mc_gross=39.90
custom=
charset=windows-1252
notify_version=3.4
ipn_track_id=WooC6U1DSvALMcJ7qPcmMQ
Itemid=101

2011-11-28 15:50:26 HTTP/1.0 302 Found

Location: https://www.sandbox.paypal.com

Server: BigIP

Connection: close

Content-Length: 0

-----------------------------------------------------------------------------------

working with the paypal sandbox account here, no error in the paypal payment config options like described from artist57 above.

 
28.11.2011 16:28
#9
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

will be fixed later

 
01.12.2011 14:20
#10
silvia_90
Joomshopping forum user no avatar
Name: silvia
01.12.2011
Posts: 1
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

Same problem here.

Could you estimate for when it is planned fix the bug?

Thanks a million!


Joomla: joomla 1.7.3
JoomShopping: joomshopping 3.2.7
 
01.12.2011 18:38
#11
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

download 3.3.0 (Beta)
http://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/downloads/betaversion.html

copy folder payments\pm_paypal to your project

Set "use SSL" in paypal configuration (Shop)


Letzte Änderung: 01.12.2011 18:40
 
02.12.2011 11:57
#12
manismanuel
Joomshopping forum user no avatar
Name: manuel
21.11.2011
Posts: 1
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

Hi,

Same problem here or similar with PayPal option.

I have the next error when i return of the PayPal page:

payment.log: "2011-12-02 10:48:10 Error business. Order ID 72"

And

1. The shop doesn't close the session.
2. The shop doesn't send the email.
3. The shop block the purchase.


I have copied the new folder pm_paypal and i have set "use SSL" and i have the same problem.



--------- paymentdata.log ------------

2011-12-02 10:48:10 transaction_subject=N�mero de pedido 00000072
txn_type=web_accept
payment_date=01:26:10 Dec 02, 2011 PST
last_name=User
residence_country=ES
pending_reason=unilateral
item_name=N�mero de pedido 00000072
payment_gross=
mc_currency=EUR
payment_type=instant
protection_eligibility=Ineligible
payer_status=verified
verify_sign=An5ns1Kso7MWUdW4ErQKJJJ4qi4-Ae8wHZ0OMGNnDF5XtU7kdmb5LnQ7
txn_id=31271371BY335380N
payer_email=mfer_1322656029_per@dominio.com
test_ipn=1
tax=0.00
first_name=Test
receiver_email=gestion@dominio.com
quantity=1
payer_id=C4UQ68AQNEU5J
item_number=72
payment_status=Pending
handling_amount=0.00
shipping=0.00
mc_gross=10.00
custom=
charset=windows-1252
notify_version=3.4
merchant_return_link=haga clic aquí
form_charset=UTF-8

2011-12-02 10:48:10 url: /index.php?option=com_jshopping&controller=checkout&task=step7&act=return&js_paymentclass=pm_paypal
transaction_subject=N�mero de pedido 00000072
txn_type=web_accept
payment_date=01:26:10 Dec 02, 2011 PST
last_name=User
residence_country=ES
pending_reason=unilateral
item_name=N�mero de pedido 00000072
payment_gross=
mc_currency=EUR
payment_type=instant
protection_eligibility=Ineligible
payer_status=verified
verify_sign=An5ns1Kso7MWUdW4ErQKJJJ4qi4-Ae8wHZ0OMGNnDF5XtU7kdmb5LnQ7
txn_id=31271371BY335380N
payer_email=mfer_1322656029_per@dominio.com
test_ipn=1
tax=0.00
first_name=Test
receiver_email=gestion@dominio.com
quantity=1
payer_id=C4UQ68AQNEU5J
item_number=72
payment_status=Pending
handling_amount=0.00
shipping=0.00
mc_gross=10.00
custom=
charset=windows-1252
notify_version=3.4
merchant_return_link=haga clic aquí
form_charset=UTF-8

-------------------------------



Any idea? Thanks a millon x 2!!! Great interface!!!


Joomla: 1.7.0
JoomShopping: 3.2.7 + folder pm_paypal (3.3.0)
PHP: 5.3.6
 
05.12.2011 02:01
#13
artist57
Joomshopping forum user no avatar
Name: Eric Peterson
19.10.2011
Posts: 10
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

Hi all,

I was just able to get everything running with PayPal, including the order locking, the mail with pdf invoices, and having the ability to check out without registration.

I created a duplicate site on a 1.6 platform and installed JoomShopping on it. Worked seamlessly.

Two problems.

One... I reverted back to Joomla 1.6. Seems to be a problem between JoomShopping and 1.7.

Two... As I was gradually adding components and modules back on the 1.6, I noticed a conflict between AcyMailing and JoomShopping when I installed AcyMailing. As soon as I removed all of the AcyMailing component and modules, it went back to working.

FYI... I did try and remove AcyMailing from the original 1.7 installation. While I was able to move forward through checkout without registration, the email function still failed when going through PayPal.

The issue with a summary of the order on PayPal still exists. Hopefully the designer can address this issue.

 
19.12.2011 19:00
#14
scion185
Joomshopping forum user no avatar
Name: Peter Anderton
26.08.2011
Posts: 3
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

Having exactly the same problems with Paypal. Payment OK but no product details frm Paypal or Order in the Orders section of Joomshopping admin - any news on a solution?


Joomla: 1.7.3
JoomShopping: 3.2.3
Website Url: http://www.clean-fresh-water.co.uk
 
22.12.2011 06:58
#15
RWerner
Joomshopping forum user no avatar
Name: Mike
08.12.2011
Posts: 1
Quote
PayPal not showing product description in the summary of purchase

I am also having similar problems with paypal:

In Paypal "My order summary" gives me no product description details of my 2 cart items? I have ordered 2 items totaling $55.20.

Has anyone got this working or do I need to pay (joomshopping/support)for the paypal configuration support and if so does this fix the product description details problem?
Also, as the client has filled in all his personal/shipping detail via joomshopping cart form shouldn't all the values be also posted to paypal form (Firstname, Lastname...)?

Thankyou

Love this software.

Michael.

---------------------------------

Order number 00000057
Item price: $55.20
Quantity:1
Item total $55.20
Total $55.20 AUD

At this stage i have uploaded, 3.3.0 (Beta) http://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/downloads/betaversion.html

joomla Version 1.7.2 joomshopping Version 3.2.7 | phpMyAdmin 2.3.3pl1 MySQL 5.0.15-standard running - PHP Version 5.3.5
PayPal not showing product description in the summary of purchase


Joomla: 1.7.2
JoomShopping: 3.2.7
PHP: 3.2.7
MySQL: phpMyAdmin 2.3.3pl1 MySQL 5.0.15-standard running
 
22.12.2011 08:06
#16
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: PayPal not showing summary of purchase and no pdf mailed when using PayPal

JoomShopping not support display cart in paypal

 
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