28.03.2013 20:59
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kreativ quadrat
Name: garry
25.11.2010
Posts: 325
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Bestellung fortsetzen - continue order
Hi!
Ist es möglich dass der Kunde bei Abbruch zB Paypal die Bestellung fortsetzen kann und zB Zahlungsart ändert?
Is it possible to change a not completed order by customer?
or could he continue a order after step 5 (if he cancel in paypal) and comes back to joomshopping (PAYMENT_CANCELED)
thx
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28.03.2013 21:01
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25919
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Aw: Bestellung fortsetzen - continue order
administrator / orders / edit
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28.03.2013 21:05
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kreativ quadrat
Name: garry
25.11.2010
Posts: 325
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Aw: Bestellung fortsetzen - continue order
yes as admin i could edit the order.
could the customer start again the paypal transaction if he lost carrier or abort his first order?
Last change: 28.03.2013 21:05
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28.03.2013 21:20
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25919
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Aw: Bestellung fortsetzen - continue order
No.
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28.03.2013 21:25
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kreativ quadrat
Name: garry
25.11.2010
Posts: 325
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Aw: Bestellung fortsetzen - continue order
fine would be...perhaps in future versions
that the customer see also the aborted orders example paypal and can restart the transaction if canceled
we have the problem now that one costumer lost his carrier on step 5 paypal transaction
and now he can not restart the order
he must enter a new fresh order now!!!
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28.03.2013 21:36
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25919
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Aw: Bestellung fortsetzen - continue order
we have the problem now that one costumer lost his carrier on step 5 paypal transaction
and now he can not restart the order
detail?
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29.03.2013 09:04
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kreativ quadrat
Name: garry
25.11.2010
Posts: 325
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Aw: Bestellung fortsetzen - continue order
customer make a order and agree step 5
jshopping redirects to paypal
now customer cancel order or lost carrier
customer cant continue his order again
here it would be fine that the customer could continue his order
example:
customer log in and go to his orders
now he should seen also the canceled orders which he could continue like as paypal or sofortüberweisung
thx
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29.03.2013 10:27
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25919
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Aw: Bestellung fortsetzen - continue order
No.
step5 -> paypal -> cancel->
step5(All data is stored) -> paypal ->...
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29.03.2013 10:37
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kreativ quadrat
Name: garry
25.11.2010
Posts: 325
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Aw: Bestellung fortsetzen - continue order
after step 5 all data stored - right
but how can the customer see the order?
and go again to paypal to pay?
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29.03.2013 10:55
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admin
(Support Team)
Name: Admin
05.08.2010
Posts: 25919
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Aw: Bestellung fortsetzen - continue order
step5 -> order1 -> paypal -> cancel ->
order1 cancel->
step5
step5-> order2 -> paypal -> pay->
order2 ->paid
order1 - old order.
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31.03.2013 18:08
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kreativ quadrat
Name: garry
25.11.2010
Posts: 325
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Aw: Bestellung fortsetzen - continue order
not work even the customer closed the browser window and session
why it is not possible to continue the order from
/shop/user/orders
if customer is logged in
thx
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