step purchase does not proceed more

28.10.2013 11:17
#1
wbwebbrand
Joomshopping forum user no avatar
Name: cinzia
20.02.2013
Posts: 58
Quote
step purchase does not proceed more

prejudice everything worked properly. Now if I want to proceed with the payment on my site (only use paypal) does not go further. How I fix?

http://www.legnaepellets.com/

Try these credentials test

admin: test1
psw: prova


Joomla: 3.15
JoomShopping: Version 4.3.3
Website Url: http://www.legnaepellets.com/
 
28.10.2013 11:20
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16509
Quote
Aw: step purchase does not proceed more

javascript not loaded

/components/com_jshopping/js/functions.js

 
28.10.2013 11:38
#3
wbwebbrand
Joomshopping forum user no avatar
Name: cinzia
20.02.2013
Posts: 58
Quote
Aw: step purchase does not proceed more

and how can I fix it? What should I do?

 
28.10.2013 11:46
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16509
Quote
Aw: step purchase does not proceed more

Configuration / other config

Load javascript: Y

 
28.10.2013 11:55
#5
wbwebbrand
Joomshopping forum user no avatar
Name: cinzia
20.02.2013
Posts: 58
Quote
Aw: step purchase does not proceed more

I'm sorry, but can not find. Where should I go in the configuration of joomshopping or in that of joomla? In joomshopping there is only general configuration but can not find the loading of javascript in joomla and there is no ...

 
28.10.2013 12:00
#6
wbwebbrand
Joomshopping forum user no avatar
Name: cinzia
20.02.2013
Posts: 58
Quote
Aw: step purchase does not proceed more

found, but nothing changes. This is the situation in the configuration
Aw: step purchase does not proceed more

 
28.10.2013 18:29
#7
wbwebbrand
Joomshopping forum user no avatar
Name: cinzia
20.02.2013
Posts: 58
Quote
Aw: step purchase does not proceed more

a solution?

 
28.12.2013 01:10
#8
lovecutetrends
Joomshopping forum user no avatar
Name: Bronagh
27.12.2013
Posts: 5
Quote
Aw: step purchase does not proceed more

I have the same issue. It seems that the system doesn't recognize that the option is selected. If the user clicks the paypal radio button, it can proceed, but how is the user to know.

If you found a solution please let me know, it is driving me crazy.

 
28.12.2013 10:40
#9
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16509
Quote
Aw: step purchase does not proceed more

url?

 
28.12.2013 23:12
#10
lovecutetrends
Joomshopping forum user no avatar
Name: Bronagh
27.12.2013
Posts: 5
Quote
Aw: step purchase does not proceed more

www.lovecutetrends.com.au

Basically when I am going through the check-out process in the front end, everything goes well until I get to payment method. The only payment method I get my users to select is Paypal (don't want any other payments). So when the users clicks the Next button the page doesn't change. It seems that the radio button for paypal although from a GUI perspective appears to be ticked, it actually isn't. The user need to actually select the paypal radio button in order to click on the next button. It seems only to happen when you allow the users to only select one payment type.

The issue is that users don't realise they have to select the radio button as it appears to be already selected.

Is it possible to make the payment method either blank so they users know they still need to select it or force set it in the background so they can just click next. Second option is obviously the prefered method.


Joomla: 3.2
JoomShopping: 4.3.1 Pro
Website Url: www.lovecutetrends.com.au
 
29.12.2013 18:14
#11
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16509
Quote
Aw: step purchase does not proceed more

problem load javascript
function.js

javascript error:

showPaymentForm is not defined

 
30.12.2013 23:16
#12
lovecutetrends
Joomshopping forum user no avatar
Name: Bronagh
27.12.2013
Posts: 5
Quote
Aw: step purchase does not proceed more

Thank you for your quick response. Not entirely sure how to fix this issue?

 
31.12.2013 18:47
#13
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16509
Quote
Aw: step purchase does not proceed more

disable comperssion code for test

 
Copyrights MAXXmarketing GmbH. All Rights Reserved