Order Confirmation not being sent to admin or customer

11.11.2013 13:52
#1
matgray87
Joomshopping forum user no avatar
Name: Matt Gray
29.01.2012
Posts: 7
Quote
Order Confirmation not being sent to admin or customer

Hi,

The system is correctly accepting orders, and adding them into the back end upon payment, but an order email is not being sent to either the customer or the shop admin.

What do I need to check or change?

The site is hosted on GoDaddy, and the admin email address is on the same domain.

Cheers,
Matt


Joomla: 3
Website Url: www.royalcommemoratives.co.uk
 
11.11.2013 15:22
#2
matgray87
Joomshopping forum user no avatar
Name: Matt Gray
29.01.2012
Posts: 7
Quote
Aw: Order Confirmation not being sent to admin or customer

Slight change to the above - the emails are being sent to the customer (with quite a long delay), and they're being duplicated... However, nothing is being sent to the admin email.

I'm using Version 4.3.1 Pro

Thanks,
Matt

 
25.04.2014 19:24
#3
bpaul3229
Joomshopping forum user no avatar
Name: Bay
09.01.2013
Posts: 4
Quote
Aw: Order Confirmation not being sent to admin or customer

Any update on this. I am having the same issue. I have the latest joomshopping installed and the latest joomla 3 installed.


Joomla: 3.2.3
JoomShopping: 4.4.2
PHP: 5.3.24
Website Url: www.waterchasegc.com
 
25.04.2014 22:05
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: Order Confirmation not being sent to admin or customer

Try send email, use joomla contact (it works?).

 
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