Hi,
in the last days, customers get an error message very often:
2015-04-12 10:22:42 RES: <HTML><HEAD><TITLE>Error</TITLE></HEAD><BODY>
An error occurred while processing your request.<p>
Reference #102.a68e1402.1428826962.1fdd945d
</BODY></HTML>
Taken from payment data.log.
PLZ HELP !!