ConcardisPayment Error: amount too long ...

23.04.2015 22:04
#1
hermannk
Joomshopping forum user no avatar
Name: Hermann
11.03.2015
Posts: 31
Quote
ConcardisPayment Error: amount too long ...

Today I installed the Concardis extension.
The Concardis-Test-Account is activated an configured.
If I do a testorder and try to pay via cc, concardis fails and logs the following error:
"amount too long or not numeric: length 7 MAX:15"

I tested several settings, but I cannot solve the problem by myself - and I need help.
Using SHA-1, UTF-8, In-/Outputsignatur (same) - on both systems Joomshopping-Concardis AND Concardis Account

Could you give me an idea?


Joomla: 3.4.1
JoomShopping: 4.
 
24.04.2015 07:45
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: ConcardisPayment Error: amount too long ...

Install ConCardis CreditCard 2.0.1

 
24.04.2015 09:36
#3
hermannk
Joomshopping forum user no avatar
Name: Hermann
11.03.2015
Posts: 31
Quote
Aw: ConcardisPayment Error: amount too long ...

Thanks for quick answer
I installed 2.0.1 and renamed the old Concardis entry (title, code AND alias).
(I include a screenshot of the backend).
After that I configured the new 2.0.1.
Now it works for the first step - Concardis handles the payment without an error.

When the payment is done, Concardis takes me back to the shop.
And now there is a new error generated by joomshopping:
"Fehler: Fehler bei der Zahlungsmethode" (Error: error with the paymentmethod)

The concardis-account shows that the payment has completed correctly, the confirmation-mails are send as anything is ok.
In joomshopping the orders status is open.
What must be done to get this fixed?
Do I have to uninstall the 2.0 version before installing 2.0.1 (how to do?)?

Thanks for help again
Aw: ConcardisPayment Error: amount too long ...

 
24.04.2015 13:37
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: ConcardisPayment Error: amount too long ...

See log file

components\com_jshopping\log\...

Configuration / general
Save info to Logfile: Y
Save info Payment to Logfile: Y

 
24.04.2015 20:28
#5
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: ConcardisPayment Error: amount too long ...

Log or access send only (privat)

url?
login?
password?
(privat)

 
25.04.2015 12:29
#6
hermannk
Joomshopping forum user no avatar
Name: Hermann
11.03.2015
Posts: 31
Quote
Aw: ConcardisPayment Error: amount too long ...

How can I send private?

 
25.04.2015 12:34
#7
hermannk
Joomshopping forum user no avatar
Name: Hermann
11.03.2015
Posts: 31
Quote
Aw: ConcardisPayment Error: amount too long ...

sorry I found it - have to use the privat-link

 
25.04.2015 21:01
#8
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: ConcardisPayment Error: amount too long ...

Install ConCardis CreditCard 2.0.2

 
28.04.2015 23:11
#9
hermannk
Joomshopping forum user no avatar
Name: Hermann
11.03.2015
Posts: 31
Quote
Aw: ConcardisPayment Error: amount too long ...

Could you give a response to my last posts please?

 
29.04.2015 07:48
#10
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: ConcardisPayment Error: amount too long ...

?
You installed ConCardis CreditCard 2.0.2?

 
29.04.2015 11:29
#11
hermannk
Joomshopping forum user no avatar
Name: Hermann
11.03.2015
Posts: 31
Quote
Aw: ConcardisPayment Error: amount too long ...

yes, I did so.
Do I have to remove something before the installation?

 
29.04.2015 12:30
#12
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: ConcardisPayment Error: amount too long ...

delete old version

options / payments

 
29.04.2015 17:32
#13
hermannk
Joomshopping forum user no avatar
Name: Hermann
11.03.2015
Posts: 31
Quote
Aw: ConcardisPayment Error: amount too long ...

I did as you said.
removed concardis-payment from options/payment
cleared caches
installed the 2.0.2 via joomshopping/installieren & update
Configured the new paymentmethod
Still the same:
Redirect to Concardis works,
Payment via Mastercard success
Redirect from Concardis to joomshopping fails: Fehler bei der Zahlungsmethode
Thats the problem - the payment was successful, but we don't know it, therefore I cannot finish an order manually.
Orderstatus: "Not finished", "Open"
After a while the updatestatus changes to "Finish Bestellung", now I can do so manually.
Here the Backlink, used by Concardis:
https://shop.ticksafe.com/index.php?option=com_jshopping&controller=checkout&task=step7&act=return&js_paymentclass=pm_concardis

I urgently need help now - or please give me an idea, what other extension I could use to handle the creditcards!!

Thanks

 
30.04.2015 07:56
#14
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16487
Quote
Aw: ConcardisPayment Error: amount too long ...

See log file

../administrator/index.php?option=com_jshopping&controller=logs&task=edit&id=paymentdata.log

2015-04-27 09:04:55 Error hash

...

2015-04-29 20:45:26 - concardis not send data

You change the settings concardis?


Letzte Ă„nderung: 30.04.2015 07:57
 
02.05.2015 12:00
#15
hermannk
Joomshopping forum user no avatar
Name: Hermann
11.03.2015
Posts: 31
Quote
Aw: ConcardisPayment Error: amount too long ...

Have you got my last private post (from wednesday)?
I sent you the complete configuration (Joomshopping and Concardis).
I MUST get the shop running now.
If there is another extension, that can handle the creditcards AND is proven to work - tell me, I will change immediatly.
PLEASE tell me, what I can do to solve the problems!

 
03.05.2015 16:55
#16
hermannk
Joomshopping forum user no avatar
Name: Hermann
11.03.2015
Posts: 31
Quote
Aw: ConcardisPayment Error: amount too long ... solved

The problem ist solved now, there was a mistake in the given notifyurl for HTTP-server-to-server-request

Thanks a lot to the support-team

 
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