Hipay extention not working

22.07.2015 09:17
#1
Pipsov
Joomshopping forum user no avatar
Name: Baron
24.08.2012
Posts: 32
Quote
Hipay extention not working

Hi,
I have installed and configured hipay extention but I get errors when doing the final payment step in test mode and in live mode.
In test mode I get this error
1.0a5c0216a58fc0c64d2cf37c1a6ddacd6errorMerchantAccount or merchantUserSpace does not exist or disabled - Invalid login value : 4304866 MerchantAccount or merchantUserSpace does not exist or disabled - Invalid login value : 4304866

In live mode it is similar but with different merchant ID, which is not mine. My merchant ID is 4304866.
1.00ad22937ed0045e7fc1b3b076c49d698errorSecondary account is disabled or not in merchant user space - value : 102423 Secondary account is disabled or not in merchant user space - value : 102423

Hipay support tells me that error is not in their side. That in live mode merchant ID is incorrect.
Please help to fix the issue.
Thanks


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22.07.2015 21:57
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16517
Quote
Aw: Hipay extention not working

url?
admin login?
ftp?
test account?

 
23.07.2015 10:51
#3
Pipsov
Joomshopping forum user no avatar
Name: Baron
24.08.2012
Posts: 32
Quote
Aw: Hipay extention not working

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