Inform availability product is blocking the description

26.09.2015 09:38
#1
gridnevann-ann
Joomshopping forum user no avatar
Name: Ann
01.02.2014
Posts: 6
Quote
Inform availability product is blocking the description

Hello, i've installed Inform availability product, but in product where it's on, the description is disappearing, how to fix it?


Joomla: 2.5.6
JoomShopping: 3.15.3
Website Url: http://ufabears.ru/
 
27.09.2015 11:33
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16494
Quote
Aw: Inform availability product is blocking the description

Page url?

 
27.09.2015 20:36
#3
gridnevann-ann
Joomshopping forum user no avatar
Name: Ann
01.02.2014
Posts: 6
Quote
Aw: Inform availability product is blocking the description

http://ufabears.ru/shtangetki/product/view/3/136.html

 
28.09.2015 07:42
#4
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16494
Quote
Aw: Inform availability product is blocking the description

Are you sure that the problem is in the expansion.
Delete addon (for test).

 
28.09.2015 13:37
#5
gridnevann-ann
Joomshopping forum user no avatar
Name: Ann
01.02.2014
Posts: 6
Quote
Aw: Inform availability product is blocking the description

Yes, when it's off http://ufabears.ru/shtangetki/product/view/3/136.html

 
29.09.2015 10:32
#6
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16494
Quote
Aw: Inform availability product is blocking the description

url?
admin login?
ftp?

 
29.09.2015 14:34
#7
gridnevann-ann
Joomshopping forum user no avatar
Name: Ann
01.02.2014
Posts: 6
Quote
Aw: Inform availability product is blocking the description

can I give you this personaly, not public?

 
29.09.2015 16:41
#8
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16494
Quote
Aw: Inform availability product is blocking the description

Yes. Send privat message.

 
30.09.2015 14:03
#9
gridnevann-ann
Joomshopping forum user no avatar
Name: Ann
01.02.2014
Posts: 6
Quote
Aw: Inform availability product is blocking the description

done

 
30.09.2015 21:01
#10
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16494
Quote
Aw: Inform availability product is blocking the description

Not problem in addon.
After disabled addon ERROR! (plugin JoomShopping Addon inform availability product)

Problem in your template. (count 0 - hidden description)
see default template.

 
03.10.2015 11:06
#11
gridnevann-ann
Joomshopping forum user no avatar
Name: Ann
01.02.2014
Posts: 6
Quote
Aw: Inform availability product is blocking the description

Sorry, can you help me. Where can I find this option. I don't see it in admin panel, and in database to.

 
04.10.2015 20:01
#12
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16494
Quote
Aw: Inform availability product is blocking the description

Error in your template.

Use default template or fix bug in your template.

 
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