Joomshopping Order Screen Blank

28.05.2016 17:08
#1
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Joomshopping Order Screen Blank {SOLVED}

All other parts of the component are working. When I click on the orders link in the backend, it just shows a blank screen. No error message at all.

I looked at the database and all the orders are actually there but they do not display in orders at all. In fact, nothing displays. It actually doesn't even display the back end at all. Just a completely blank browser screen.

If i change error reporting in Joomla to maximum, i get a 500 server error but it doesn't actually show a specific error?

How can I get a specific error to trouble shot this?


Joomla: 3.5.1
JoomShopping: 4.13.0

Letzte Ă„nderung: 08.06.2016 18:40
 
28.05.2016 17:31
#2
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: Joomshopping Order Screen Blank

Try set more memory for php

https://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/forum/posts/7/5044.html?lang=en#3

 
28.05.2016 17:50
#3
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Aw: Joomshopping Order Screen Blank

I have all my setting already done exactly as it shows on that page. I have been trying to research and fix this myself before posting here.

 
31.05.2016 03:08
#4
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
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Aw: Joomshopping Order Screen Blank

Any other possible solutions?

 
01.06.2016 17:51
#5
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
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Aw: Joomshopping Order Screen Blank

UPDATE - Additional Information:

Looking at the database, all the orders are there and when i run the stats in Joomshopping, it shows them as well.

So for some reason, they are just not showing when I click the orders button. It is simply a blank screen with no error messages.

I have set all the variables as you have suggested in the link and it still doesn't show?

Any other suggestions?

 
01.06.2016 18:26
#6
FrankG.
User FrankG.
Name: Frank Gottwals
30.11.2011
Posts: 664
Quote
Aw: Joomshopping Order Screen Blank

look here https://www.webdesigner-profi.de/joomla-webdesign/joomla-shop/forum/posts/7/9639.html?lang=de

 
02.06.2016 14:54
#7
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
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Aw: Joomshopping Order Screen Blank



Thanks Frank for trying. Unfortunately no matter what I set the error reporting to it does not throw an error at all? It is simply a blank page.

I have tried it on multiple browsers and it is the same thing every time. I am sure it probably is a server configuration but it's crazy that i can't even get it to display an error to give me some direction to figure it out.

 
02.06.2016 16:18
#8
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Aw: Joomshopping Order Screen Blank

UPDATE:

I have been going thru the server logs and the only thing so far I am able to find pertaining to an error with MySQL is this:

EventData

Invalid (old?) table or database name 'New folder'

Hopefully this can give you an idea of why the orders page is not displaying or even giving an error.

 
06.06.2016 16:34
#9
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Aw: Joomshopping Order Screen Blank

I really need help with this please.

It is almost like the page is stopping anything from loading at all. Looking at the source code of the page, it literally has nothing from the site loaded. Nothing at all?

This is the only page in the entire site that does this so i know it's not the site or the server settings since everything else functions correctly. What else could possibly be causing the page from loading and displaying anything?

There are no errors in the logs because it's not even throwing and error to be recorded.

I have already changed the server settings to reflect the suggested settings you gave and that still does not solve the issue?

Please help.

 
06.06.2016 22:14
#10
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: Joomshopping Order Screen Blank

url?
admin login?
ftp?
privat.

 
07.06.2016 00:50
#11
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
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Aw: Joomshopping Order Screen Blank

Thank you. Private Message sent.

 
07.06.2016 07:54
#12
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: Joomshopping Order Screen Blank

1. Problem in display error (server configuration) - problem testing
error_reporting -32768

2. problem in update joomshopping
skip update.

admin model shipping and payment old version

fixed.

 
07.06.2016 13:24
#13
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Aw: Joomshopping Order Screen Blank

Thank you so much.

There was never an error displayed when I upgraded and I went step by step.

If you do not Mind me asking, how did you get it to display an error because I could not make it this play in error at all.

 
07.06.2016 14:02
#14
webdesigner
(Support Team)
User webdesigner
Name: Admin
05.08.2010
Posts: 16475
Quote
Aw: Joomshopping Order Screen Blank

Problem in your server configuration
error_reporting -32768

Joomla confuguration
Error reporting - not works (it does not matter what value you put)

 
07.06.2016 20:47
#15
Bilmar
Joomshopping forum user no avatar
Name: Mark
23.05.2016
Posts: 124
Quote
Aw: Joomshopping Order Screen Blank

webdesigner - 07.06.2016 14:02
Problem in your server configuration
error_reporting -32768

Joomla confuguration
Error reporting - not works (it does not matter what value you put)


Well thank you again!!

 
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